Popular Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Form for requesting a change of permissions or details on an existing account
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
We support events ranging from lectures and meetings to award ceremonies and concerts.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
IDEA forms are designed to provide faculty with feedback about their courses.
ITS partners with the MIC team to manage the university's websites including: Cascade, T4, OneStThomas, Wordpress blogs, and the asset bank photo database.
Banner contains the university's system of record for alumni, employee, financial, and student information.
ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.
Request a new application or license for your St. Thomas computer.
Telephone, Voicemail, and Long Distance services.
Create and update reports, audit data for accuracy, and use data for accreditation.
Request new data fields, new integrations, DE&I data requests, or a Data Consultation.
Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).
Create surveys and web-based forms to collect information, run reports, and capture insights.
ITS uses Remote Desktop and Amazon AppStream to provide virtual access to software and lab environments.