My Recently Visited Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office.
The OEC Multimedia Studio provides access to professional grade video production equipment and production assistance.
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
Notice something fishy (or phishy) with an account or system? Start here.
This service is to provide assistance for highly specialized media production systems in the Schoenecker Center E-Media Video Studio (SCC 104) and the OEC Multimedia Studio (OEC LL2).
Mac and iPad support, software management, device provisioning, and ongoing maintenance
St. Thomas offers Zoom and Microsoft Teams that allow you to host virtual audio/video meetings.
ITS facilitates the repair and maintenance of all leased HP and Apple computers.
For requests - typically from managers - related to employee departures. Requests can include guidance, data preservation, and other off-boarding account issues.
Support for The Arches Suite of homegrown instructional technology applications built and maintained by Instructional Technology, including course evaluation (TommiEval), syllabus management (SyllaVault), and faculty toolkit (Tommie Toolkit) integrations with Canvas LMS.
Form for requesting a change of permissions or details on an existing account
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Banner contains the university's system of record for alumni, employee, financial, and student information.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
Request a new application or license for your St. Thomas computer.
Learn how technology can help you develop courses that achieve student learning outcomes.
Lecture capture refers to creating video content by simultaneously recording one's screen, slides, or camera output and one's voice or audio narration.
Microsoft Office 365 provides several options for building forms, web applications, workflows, approvals, and automation.