My Recently Visited Services
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Spread your department's news and events with the rest of the university community.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
Announcements, news, events, and other content advertised on digital signage poster displays across campus.
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Banner contains the university's system of record for alumni, employee, financial, and student information.
Poll Everywhere allows students to respond to class polls via text messages and a web interface.
Tracking of university assets, management of asset warehouse, and reporting of asset information.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.
ITS uses Remote Desktop to provide virtual access to software and lab environments.
Telephone, Voicemail, and Long Distance services.
The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce. Faculty election actions and instructions.
The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.
We support events ranging from lectures and meetings to award ceremonies and concerts.
Jitterbit is used at St. Thomas to intergrate Banner, Salesforce, and other third party software.