My Recently Visited Services

Banner contains the university's system of record for alumni, employee, financial, and student information.


OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


Request mass imports of data into Salesforce.


Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).


Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


Request to mass print transcripts.


Request form for instructional method changes after registration exists on an existing course.


Get started with Development and Cloud Tools at the University of St. Thomas. This is the Dev & Cloud Learning Hub for Students, Staff, and Faculty with Tools, Tips, and Resources to set up developer and cloud environments and start building.


For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.


Requesting updates and changes to the Appworx integration processes with Salesforce and Banner


ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.


Report a problem with a current RRAAREQ requirement or request addition a new requirement.


New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.


ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.


ITS uses Remote Desktop to provide virtual access to software and lab environments.


Telephone, Voicemail, and Long Distance services.


The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.


Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.


Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.


Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce. Faculty election actions and instructions.