My Recently Visited Services

Oh no! Let us know of any incidents in Cognos, Salesforce reporting, the Data Cookbook, or the IDAR website.


Wired and Wireless connectivity support


Do you have a technology-related idea that would help your teaching? Have you heard about something interesting and are wondering if we can get it for your course here? We’d love to talk about it with you!


Bridge (referred to as the Professional Development Portal)  is a cloud-based learning management system that allows all faculty and staff to offer, discover and participate in digital training courses and professional development sessions.


Portfolium is a tool that allows you to showcase your work throughout your educational career at the University of St. Thomas.


Tracking of university assets, management of asset warehouse, and reporting of asset information.


If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates


Please note this service has moved.

The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.


From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,


ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.


Banner contains the university's system of record for alumni, employee, financial, and student information.


New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.


ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.


Form for requesting a change of permissions or details on an existing account


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.


Requests for Scalelogic storage space and user access.


Mac and iPad support, software management, device provisioning, and ongoing maintenance


Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance


Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.