My Recently Visited Services
A request to link sections together (such as a lecture and a lab).
Jitterbit is used at St. Thomas to intergrate Banner, Salesforce, and other third party software.
Looking to answer BIG research questions with data? Quit looking. We can help. :)
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Request access to the Salesforce Report Writers course to learn to make reports and dashboards and level up your access. More trainings to come!
Request data points, lists, reports, or dashboards about St. Thomas and our community.
Managed through Salesforce with direct feeds to the St. Thomas website for Marketing purposes.
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
Requesting updates and changes to the Appworx integration processes with Salesforce and Banner
Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce.
ITS purchases and manages all software and cloud services installed on (or accessed from) workstations owned or managed by the university. Departments take advantage of price breaks as a result of aggregate buying, and university-wide management of software and service licensing ensures that the university remains in compliance with copyright laws.
Unsure about some data? Let us know and we can take a look at your data to validate it, or we can check out inconsistencies you’re seeing in our reports or dashboards.
Form for requesting a change of permissions or details on an existing account
This form is primarily used by other tech teams at St. Thomas (ETA, SDR, CRM, etc.) to request modifications to Salesforce fields, ODSP, and TommieLake.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Tracking of university assets, management of asset warehouse, and reporting of asset information.
Includes configuration, monitoring, and reporting.
Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
IT service management (or ITSM) refers to the implementation, administration, request management, and delivery of IT services to meet the needs of the university.
Learn how technology can help you develop courses that achieve student learning outcomes.