My Recently Visited Services

The ITS status dashboard provides a high-level overview of the performance of ITS services, includes scheduled maintenance events and outages.


Telephone, Voicemail, and Long Distance services.


Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance


OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.


Update and requests regarding NSLDS; primarily regarding student's name changes


Requesting updates and changes to the Appworx integration processes with Salesforce and Banner


Request to add a new school code (High School and College) to Banner and SalesForce or Request to update existing School Name.


This request is being retired.


Request services related to Fiscal Operations Report for Application to Participate.


Request a service that does not have a category.


Request NSLDS/COD/FAA access for Financial Aid Staff.


Request cancellation of financial aid for groups of more than 15 students.


Report a problem with a current RRAAREQ requirement or request addition a new requirement.


Report a problem with a current ROAMESG or request addition of a new message.


Report an issue with a current ROAHOLD or request addition of a new hold.


Request freezing enrollment on ROAENRL as part of 10th day term process or adjustment of aid due to frozen enrollment.


Report an issue with an Admin Level or Counselor Assignment.


Report an issue or request additional features related to Exit Counseling.


Report an issue with the importing of FAFSA information.


Request to start or stop disbursements.


Request services related to R2T4 NSC process.