My Recently Visited Services
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce. Faculty election actions and instructions.
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
We support events ranging from lectures and meetings to award ceremonies and concerts.
Lecture capture refers to creating video content by simultaneously recording one's screen, slides, or camera output and one's voice or audio narration.
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
ITS uses Remote Desktop to provide virtual access to software and lab environments.
Telephone, Voicemail, and Long Distance services.
The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
Jitterbit is used at St. Thomas to intergrate Banner, Salesforce, and other third party software.
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