My Recently Visited Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Include student name, student ID number (or date of birth if ID unknown), proxy name, proxy email address.
Describe the issue the student or proxy is experiencing.
Request a new application or license for your St. Thomas computer.
The Salesforce platform is supporting current student engagements for Undergraduate and Graduate Students.
A form used to cross list sections together that meeting at the same time and place with the same instructor but may be under multiple crns.
This service is to provide assistance for highly specialized media production systems in the Schoenecker Center E-Media Video Studio (SCC 104) and the OEC Multimedia Studio (OEC LL2).
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
The Alumni Directory is a secure, online community for St. Thomas alumni to engage, in a directory and new sharing environment.
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.
For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.
Form for requesting a change of permissions or details on an existing account
If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts
IDEA forms are designed to provide faculty with feedback about their courses.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Telephone, Voicemail, and Long Distance services.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.
Notice something fishy (or phishy) with an account or system? Start here.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce.