My Recently Visited Services

OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.

From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,

For requests - typically from managers - related to employee departures. Requests can include guidance, data preservation, and other off-boarding account issues.

Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.

Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.

Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office.

Services to help you to improve your digital accessibility use including Academic Technology, Closed Captioning with Media, Documents, Website, and Other Areas for Consultation.

Notice something fishy (or phishy) with an account or system? Start here.

Oh no! Let us know of any incidents in Cognos, Salesforce reporting, the Data Cookbook, or the IDAR website.

BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.

Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates

ITS uses Remote Desktop to provide virtual access to software and lab environments.

Form for requesting a change of permissions or details on an existing account

A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. Badge and Microcredential Service team staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.

St. Thomas offers a range of tools in support of the measurement of learning, including Honorlock for exam proctoring and Scantron for paper test scoring.

Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).

Report a problem with a current RRAAREQ requirement or request addition a new requirement.

The Salesforce platform is supporting Alumni and Constituent engagements for the St. Thomas.

ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.

The OEC Multimedia Studio provides access to professional grade video production equipment and production assistance.

Banner contains the university's system of record for alumni, employee, financial, and student information.

Request a new application or license for your St. Thomas computer.

Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce. Faculty election actions and instructions.

If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**