My Recently Visited Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
Store your personal user files in OneDrive, part of Office 365. Sync files to your computer and easily share content with others.
ITS uses Remote Desktop to provide virtual access to software and lab environments.
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. Badge and Microcredential Service team staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.
Banner contains the university's system of record for alumni, employee, financial, and student information.
Request a new application or license for your St. Thomas computer.
Form for requesting a change of permissions or details on an existing account
St. Thomas offers a range of tools in support of the measurement of learning, including Honorlock for exam proctoring and Scantron for paper test scoring.
Mac and iPad support, software management, device provisioning, and ongoing maintenance
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Services to help you to improve your digital accessibility use including Academic Technology, Closed Captioning with Media, Documents, Website, and Other Areas for Consultation.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
Learn how technology can help you develop courses that achieve student learning outcomes.
ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
Services providing technology and data support for the Enrollment Management division.