My Recently Visited Services

OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.


Report an issue or request additional features relating to awarding or disbursements of grants.


Report an issue with origination or disbursement of loans.


Report an issue with the importing of FAFSA information.


Request a new application or license for your St. Thomas computer.


Requests for manual adjustments to a student's degree evaluation.


Mac and iPad support, software management, device provisioning, and ongoing maintenance


From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,


ITS uses Remote Desktop to provide virtual access to software and lab environments.


Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance


Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.


The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.


Text Messaging via the Salesforce or Marketing Cloud Platforms for enhanced communication efforts.


Includes configuration, monitoring, and reporting.


Tracking of university assets, management of asset warehouse, and reporting of asset information.


St. Thomas offers Zoom and Microsoft Teams that allow you to host virtual audio/video meetings.


If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


Notice something fishy (or phishy) with an account or system? Start here.


Report a problem with a current RRAAREQ requirement or request addition a new requirement.


BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.


Wired and Wireless connectivity support


Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office.