My Recently Visited Services
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Mac and iPad support, software management, device provisioning, and ongoing maintenance
Tracking of university assets, management of asset warehouse, and reporting of asset information.
For Single Sign On (SSO) requests, Azure application registration, questions about directory design and integration, and all things related to authentication.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Please note this service has moved.
The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
Support for The Arches Suite of homegrown instructional technology applications built and maintained by Instructional Technology, including course evaluation (TommiEval), syllabus management (SyllaVault), and faculty toolkit (Tommie Toolkit) integrations with Canvas LMS.
The Alumni Directory is a secure, online community for St. Thomas alumni to engage, in a directory and new sharing environment.
Store your personal user files in OneDrive, part of Office 365. Sync files to your computer and easily share content with others.
Telephone, Voicemail, and Long Distance services.
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
Security Operations Controls includes the support and management of security controls for a variety of enterprise platforms and technologies. The controls may include both proactive controls that help prevent security events, and reactive controls that help detect and limit their impact.
Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.
Banner contains the university's system of record for alumni, employee, financial, and student information.
The Salesforce platform is supporting current student engagements for Undergraduate and Graduate Students.
Requests for Degree Works such as section based prerequisites, custom degree evaluations, updates to the evaluation codes, etc.
Include student name, student ID number (or date of birth if ID unknown), proxy name, proxy email address.
Describe the issue the student or proxy is experiencing.