My Recently Visited Services

ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.


Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates


Virtual Reality experiences for individual or classroom use.


Requests for Degree Works such as section based prerequisites, custom degree evaluations, updates to the evaluation codes, etc.


OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


Telephone, Voicemail, and Long Distance services.


For requests - typically from managers - related to employee departures. Requests can include guidance, data preservation, and other off-boarding account issues.


Support for The Arches Suite of homegrown instructional technology applications built and maintained by Instructional Technology, including course evaluation (TommiEval), syllabus management (SyllaVault), and faculty toolkit (Tommie Toolkit) integrations with Canvas LMS.


Services providing technology and data support for the Enrollment Management division.


For requests related to Microsoft Identity Manager - these requests are usually internal to ITS.


New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.


ITS uses Remote Desktop to provide virtual access to software and lab environments.


The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.


Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.


Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.


Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce. Faculty election actions and instructions.


Lecture capture refers to creating video content by simultaneously recording one's screen, slides, or camera output and one's voice or audio narration.


The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.


Request a service that does not have a category.


LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.


We support events ranging from lectures and meetings to award ceremonies and concerts.


Jitterbit is used at St. Thomas to intergrate Banner, Salesforce, and other third party software.


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