My Recently Visited Services
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
This service is to provide assistance for highly specialized media production systems in the Schoenecker Center E-Media Video Studio (SCC 104) and the OEC Multimedia Studio (OEC LL2).
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
Report an issue with a current ROAHOLD or request addition of a new hold.
Mac and iPad support, software management, device provisioning, and ongoing maintenance
For requests related to Microsoft Identity Manager - these requests are usually internal to ITS.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Telephone, Voicemail, and Long Distance services.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Form for requesting a change of permissions or details on an existing account
Bridge (referred to as the Professional Development Portal) is a cloud-based learning management system that allows all faculty and staff to offer, discover and participate in digital training courses and professional development sessions.
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
Jitterbit is used at St. Thomas to intergrate Banner, Salesforce, and other third party software.
Request a new application or license for your St. Thomas computer.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
Requesting updates and changes to the Appworx integration processes with Salesforce and Banner
Text Messaging via the Salesforce or Marketing Cloud Platforms for enhanced communication efforts.
Please note this service has moved.
The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
Request services related to Fiscal Operations Report for Application to Participate.