My Recently Visited Services
Telephone, Voicemail, and Long Distance services.
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Banner contains the university's system of record for alumni, employee, financial, and student information.
Get started with Development and Cloud Tools at the University of St. Thomas. This is the Dev & Cloud Learning Hub for Students, Staff, and Faculty with Tools, Tips, and Resources to set up developer and cloud environments and start building.
ITS uses Remote Desktop to provide virtual access to software and lab environments.
Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).
We support events ranging from lectures and meetings to award ceremonies and concerts.
Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office.
Services to help you to improve your digital accessibility use including Academic Technology, Closed Captioning with Media, Documents, Website, and Other Areas for Consultation.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts
Bridge (referred to as the Professional Development Portal) is a cloud-based learning management system that allows all faculty and staff to offer, discover and participate in digital training courses and professional development sessions.
ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.
Mac and iPad support, software management, device provisioning, and ongoing maintenance
Requests for Scalelogic storage space and user access.
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Please note this service has moved.
The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
Technology asset moves, including those required for construction projects
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.