My Recently Visited Services

Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates


OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


Co-create and implement online (digital) student learning supports such as orientations sites, student-focused technology resources, and success tools. Advocate for a connected, equitable, student digital experience. Work in partnership with stakeholders to develop and manage academic support success systems that incorporate digital tools and practices.


Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance


Telephone, Voicemail, and Long Distance services.


Request a service that does not have a category.


The Salesforce Platform supports the admission application for Undergraduate and Graduate programs.


The Salesforce platform is supporting current student engagements for Undergraduate and Graduate Students.


Wired and Wireless connectivity support


VoiceThread is a robust discussion tool that gives students and faculty the ability to have asynchronous conversations using their voice, video, images, text and more. VoiceThread makes a great tool for class introductions, narrated slides, group dialogue and student presentations.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.


Form for requesting a change of permissions or details on an existing account


Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.


The OEC Multimedia Studio provides access to professional grade video production equipment and production assistance.


Access to High-Performance Computing resources, HPC build consultation, help with algorithm development and implementation.


LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.


ITS uses Remote Desktop to provide virtual access to software and lab environments.


Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.


ITS purchases and manages all software and cloud services installed on (or accessed from) workstations owned or managed by the university. Departments take advantage of price breaks as a result of aggregate buying, and university-wide management of software and service licensing ensures that the university remains in compliance with copyright laws.


Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office.


Writing assistance for technology grants.


Tracking of university assets, management of asset warehouse, and reporting of asset information.