My Recently Visited Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
ITS purchases and manages all software and cloud services installed on (or accessed from) workstations owned or managed by the university. Departments take advantage of price breaks as a result of aggregate buying, and university-wide management of software and service licensing ensures that the university remains in compliance with copyright laws.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
Form for requesting a change of permissions or details on an existing account
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
Lecture capture refers to creating video content by simultaneously recording one's screen, slides, or camera output and one's voice or audio narration.
Please note this service has moved.
The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.
The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.
Libraries and MIC partner together to manage Faculty Profiles. These live in Research Online and our External Websites (Cascade).
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).
Mac and iPad support, software management, device provisioning, and ongoing maintenance
ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.
St. Thomas offers a range of tools in support of the measurement of learning, including Honorlock for exam proctoring and Scantron for paper test scoring.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Support for The Arches Suite of homegrown instructional technology applications built and maintained by Instructional Technology, including course evaluation (TommiEval), syllabus management (SyllaVault), and faculty toolkit (Tommie Toolkit) integrations with Canvas LMS.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.
ITS uses Remote Desktop to provide virtual access to software and lab environments.
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce. Faculty election actions and instructions.