My Recently Visited Services
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Coordinating the release of both standard and out of band Windows server patching.
Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.
Requests for Degree Works such as section based prerequisites, custom degree evaluations, updates to the evaluation codes, etc.
We support events ranging from lectures and meetings to award ceremonies and concerts.
The Salesforce platform is supporting current student engagements for Undergraduate and Graduate Students.
The Alumni Directory is a secure, online community for St. Thomas alumni to engage, in a directory and new sharing environment.
Requesting updates and changes to the Appworx integration processes with Salesforce and Banner
Report an issue with an Admin Level or Counselor Assignment.
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Request data points, lists, reports, or dashboards about St. Thomas and our community.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
Store your personal user files in OneDrive, part of Office 365. Sync files to your computer and easily share content with others.