My Recently Visited Services

Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.

Processes and information needed to setup new Aid Year.

OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.

BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.

Report an issue with the importing of FAFSA information.

Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.

Request a service that does not have a category.

Update and requests regarding NSLDS; primarily regarding student's name changes

Microsoft Office 365 provides several options for building forms, web applications, workflows, approvals, and automation.

Unsure about some data? Let us know and we can take a look at your data to validate it, or we can check out inconsistencies you’re seeing in our reports or dashboards.

From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,

Banner contains the university's system of record for alumni, employee, financial, and student information.

The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.

Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.

Mac and iPad support, software management, device provisioning, and ongoing maintenance

ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.

ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.

Report an issue with origination or disbursement of loans.

IDEA forms are designed to provide faculty with feedback about their courses.

ITS facilitates the repair and maintenance of all leased HP and Apple computers.

This ticket is used address questions related to repeat questions.

Processes and information needed to setup packaging.

Request to add a new school code (High School and College) to Banner and SalesForce or Request to update existing School Name.

If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**