My Recently Visited Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
IDEA forms are designed to provide faculty with feedback about their courses.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
ITS uses Remote Desktop and Amazon AppStream to provide virtual access to software and lab environments.
To support Faculty and Staff who periodically require extra computers or other technology equipment in their work, ITS manages a number of checkout devices, mostly laptops and projectors. Other equipment is available to be used in classrooms and event spaces on request, as well.
Announcements, news, events, and other content advertised on digital displays across campus
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Submit news stories for Newsroom or Newsletter consideration. Publication of any submissions will be determined by the Newsroom staff.
The ITS status dashboard provides a high-level overview of the performance of ITS services, includes scheduled maintenance events and outages.
Request new data fields, new integrations, DE&I data requests, or a Data Consultation.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.
Banner contains the university's system of record for alumni, employee, financial, and student information.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
This service is for new employees requesting a general overview of Technology Systems and Services available at St. Thomas. If you would like training specific to Classroom AV systems, please see the AV and Classroom Technology Service located here: https://services.stthomas.edu/TDClient/1898/Cli...
Report an issue or request additional features relating to awarding or disbursements of grants.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.
Consultation and support for department-owned systems and services which require ITS involvement
Telephone, Voicemail, and Long Distance services.