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Request a service that does not have a category.


The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.


OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,


Includes configuration, monitoring, and reporting.


The much-awaited soft launch of “New Murphy Online” is finally here! Take advantage of this opportunity to explore and familiarize yourself with the update interface. We value your input, so feel free to share your feedback, requests or any issues you may encounter.


Coordinating the release of both standard and out of band Windows server patching.


Notice something fishy (or phishy) with an account or system? Start here.


Request form for instructional method changes after registration exists on an existing course.


Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.


A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. Badge and Microcredential Service team staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.


Microsoft Office 365 provides several options for building forms, web applications, workflows, approvals, and automation.


ITS purchases and manages all software and cloud services installed on (or accessed from) workstations owned or managed by the university. Departments take advantage of price breaks as a result of aggregate buying, and university-wide management of software and service licensing ensures that the university remains in compliance with copyright laws.


Request or inquire about licensing and/or options for providing electronic signatures.


Please note this service has moved.

The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.


Update and requests regarding NSLDS; primarily regarding student's name changes


This ticket is used address questions related to repeat questions.


Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates


ITS uses Remote Desktop to provide virtual access to software and lab environments.


Spread your department's news and events with the rest of the university community.


This request is for students who are confirmed for Fall or Spring who wish to take summer courses (Fall Confirm) or J-term courses (Spring Confirm). The request must be made by either an Academic counselor or an UG Admissions counselor.


If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.