Print, Scan, & Fax: Guest Printing

Issue or Question

Visitors can use designated computers and printers in the University's main libraries. Guest printing requires a PaperCut account and prepaid print credits.

Environment

This information applies to:

• Visitors and guests
• Designated computers and printers in University libraries
• PaperCut Guest Printing
• PaperCut Web Print

Resolution

Before You Begin

Printing Costs

• Grayscale printing: $0.05 per page
• Color printing: $0.50 per page

Purchase Guest Print Credits

1. Visit the front desk at O'Shaughnessy-Frey Library.
2. Purchase a prepaid print card with cash.
3. Select a $1 or $5 print-credit amount.
4. Keep the prepaid print card for use when adding funds to your PaperCut account.

Create a Guest PaperCut Account

1. Navigate to PaperCut Guest Printing.
2. Select Click Here to Register for Guest Printing.
3. Fill out the registration form with your name and email address.
4. Create a password.
5. Create a username that begins with ustguest-.
6. Click Register.
7. Return to PaperCut Guest Printing.
8. Sign in with your new guest username and password.

Your guest username includes the ustguest- prefix you entered during registration.

Add Print Credits to Your PaperCut Account

1. Purchase a prepaid print card from the O'Shaughnessy-Frey Library front desk.
2. Navigate to PaperCut Guest Printing.
3. Sign in with your guest PaperCut account.
4. Select Redeem Card from the navigation menu.
5. Type the prepaid print-card number in the provided field.
6. Click Redeem Card.

Your PaperCut balance will increase by the value of the prepaid print card.

Submit a Document with Web Print

1. Navigate to PaperCut Guest Printing.
2. Sign in with your guest PaperCut account.
3. Select Web Print.
4. Click Submit a Job.
5. Select the appropriate public printer:
   • St. Paul: Select a printer with a location of LIB 1st Floor.
   • Minneapolis: Select a printer with a location of MOH 206.
6. Follow the displayed PaperCut prompts to upload and submit your document.

Troubleshooting

If you cannot register, redeem a print card, or submit a print job:

• Confirm that your guest username begins with ustguest-.
• Confirm that you entered the prepaid print-card number correctly.
• Confirm that your PaperCut balance is sufficient for the print job.
• Confirm that you selected the public printer for your campus location.
• Record the complete wording of any error message before contacting the Tech Desk.

Additional Resources