Claiming Your St. Thomas Account (step by step)

This article is for new and prospective students.

To activate your account you will need your St. Thomas ID Number.

  • New Students receive information regarding their username and St. Thomas ID Number by email shortly after being accepted to the university. 

Claiming Your St. Thomas Account 

  1. Go to to claim your account.
  2. Enter the 9 digit St. Thomas ID Number that you received in the available field and click Next.
  3. New Students can locate their St. Thomas ID Number in the Admissions Applicant Portal shortly after being accepted to the university.
    Screenshot of the account claim window where you enter your 9 digit ID Number
  4. In the next window please enter your birthday.
    Screenshot of the second screen of account claim where you are asked to enter your birth month and day
  5. Read the St. Thomas Responsible Use Policy by clicking on the link. After completed please click "I accept" and then click Next.
    Screenshot of the third screen of the account claim process where you follow a link to review the st thomas responsible use policy, click a box that you accept, and then select next
  6. Next, you will set up your password for your St. Thomas account. Please be mindful of the following criteria:
    1. at least 15 characters in length
    2. at least (1) uppercase letter
    3. at least (1) lowercase letter
    4. at least (1) number
    5. may not include your first name or last name
    6. may not include  your username
    7. may not include  the last 4 digits of your Social Security number.
    8. may not include any of the following special characters: % * ; " ` # @ & , \ ; ---
    9. may not be any of previous 10 passwords. 
      Screenshot of the fourth account claim page where you set your password
  7. Review the information on this screen before proceeding. You can click the link to learn more detail about about St. Thomas accounts or click next.
    1. Important: You will want to make a note for yourself of what your Username is. This username (along with the password you set) will be how you access a majority of your St. Thomas resources, including on-campus computers. 
      Screenshot of the fifth page of the account claim process where you are given your UST Username
  8. After clicking Next, you that you will be taken to Office 365 to finish setting up your account and security options like MFA. You will need to have your cell phone available to complete the set up.
    1. To log in when you arrive at the Office 365 login page, use your email ( and the password you set up earlier.
  9. After reaching this point we recommend that you review the article Multi-Factor Authentication (MFA): First Time Setup so that you can be prepared for the next steps and have the article available for reference.


To report a problem or receive additional troubleshooting, please contact the Tech Desk


Article ID: 129977
Wed 3/10/21 6:49 PM
Fri 10/14/22 11:01 AM