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This service is for faculty and staff.
You can use a personal computer at home to remote into your office desktop (your campus computer must be a PC for this service to work and be powered on).
Minimum Requirements
- Permissions to use the VPN. All Faculty, Staff, and Student Employees (XST account) have permissions.
- Operating System patches up-to date
- An active high speed Internet connection
- Active and up-to date Anti-Virus software on the local computer
- Both computers must be turned on (RDC Only)
- Permission to access the remote computer must be in place on the St. Thomas computer (RDC Only). Follow the link "Click Here To Request Service" at the top right of this article and request to be added to the 'Remote Users Group' on your PC if you have not previously been added.
How to remotely access an office desktop PC
- Connect to the VPN and verify your identity with multi-factor authentication. Learn how to connect in our VPN Getting Started article.
- Open the Remote Desktop Connection app. (This may already be installed on your computer or can be added from your app store.)
- Enter your university computer's asset number (eg. A000XXXXX.stthomas.edu). Be sure to leave your desktop computer on so that you can access it.
- Login with your university username and password when prompted.
To report a problem or receive additional troubleshooting, please contact the
Tech Desk.