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instructions for manually logging event attendance
Some scenarios require a Salesforce user to manually log an event with a student.
To log an event with a student in Salesforce → open the Retention App or Academic Counseling App → Open the contact record page of the student → select the "Log Event Attendance" button → complete with necessary information such as subject, start and end date, event status, appointment status, and also change the assigned user to who conduct the event with the student. → select save to save the event record → verify the event in the contact's activity history timeline.
Some issues that might arise.
Make sure you are in either the Retention App or Academic Counseling App because the "Log Event Attendance" button is only visible on the contact record page while in those apps.
To change app select the 9 dot waffle underneath University of St. Thomas logo in top left corner of Salesforce screen.
