Print, Scan, & Fax: Connect to a network printer from a St. Thomas Mac

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This service is for faculty, staff, and students.

This article describes how to connect to a network printer from a St. Thomas macOS computer.

Use the Self Service app to connect to network printers

Network printers managed by ITS are available in the Self Service app on your St. Thomas Mac. To add a printer:

  1. Launch the Self Service app. (Hint: if you do not see the icon below in your dock, search for "Self Service" by pressing command+space.)
    image of the Self Service icon on a macOS device
     
  2. When Self Service opens, use the search box in the top-left to search for the printer you wish to connect to. You may search for the building and room (i.e. "LIB1FL") or the 4-digit printer ID on the device (i.e. "1070").
    screenshot of the Self Service app on a macOS device showing the location of the search box
     
  3. Locate the printer you wish to add and click the "Install" button.
    screenshot of the Self Service app on a macOS device showing the Install button next to a printer policy
     
  4. The printer is added to your list of installed printers in System Settings.
    screenshot of the System Settings app on a macOS device showing the Printers & Scanners pane

Adjust available finishing options for an installed printer

Note that some printers will automatically add specific finishing options to your printer configuration when adding via Self Service. If you do not see options for additional paper trays or finishing options when printing, check the printer configuration in System Settings.

  1. Open the System Settings app.

     
  2. Scroll to the bottom in the left navigation to find "Printers & Scanners," then click on the printer you wish to configure.
    screenshot of the System Settings app on a macOS device showing the Printers & Scanners pane
     
  3. Click the "Options & Supplies..." button.
    screenshot of a printer configuration window on a macOS device with the Options & Supplies button highlighted
     
  4. Choose the "Options" section at the top, then review settings below. Most Sharp MFPs on campus have the following features:
    screenshot of a printer options configuration window on macOS​​​​
    • Input Tray Options: Three Trays
    • Large Capacity Tray: Not Installed
    • Output Tray Options: Finisher
    • Punch Module: Not Installed
       
  5. If you have questions about your specific MFP or printer, submit a ticket to the Print, Scan, and Fax team.

 

To report a problem or receive additional troubleshooting, please contact the Tech Desk

Details

Details

Article ID: 170740
Created
Mon 9/14/26 1:07 PM
Modified
Mon 9/14/26 2:04 PM

Related Services / Offerings

Related Services / Offerings (1)

Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.