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An overview of the process between HR and IDAR during the enhanced partnership of data efforts starting in 2023.
A new connection between Canvas and Zoom offers additional features
Lucidchart and Lucidspark are now integrated into Canvas, offering free access to all users. Lucidchart enables collaborative diagramming, ideal for visualizing ideas and creating flowcharts. Lucidspark serves as a virtual whiteboard for brainstorming and team collaboration. Both tools can be used within the Rich Content Editor in Canvas, making them accessible in pages, assignments, quizzes, and discussions. To use these tools, select the Lucid icon in the Rich Content Editor and follow the
The ITS Standards for any newly considered products or platforms for purchase at the University.
What data governance model the University of St. Thomas follows based on current employee structure, data architecture, and operational needs.
Zoom - Check for updates and keep your Zoom desktop app up-to-date.
Khanmigo is an AI teaching assistant by Khan Academy, now available in Canvas, designed to help educators with tasks like creating lesson plans and discussion prompts without needing AI expertise. It offers features such as Lesson Hook, Letter of Recommendation, and Text Rewriter, emphasizing ease of use and data privacy. Although originating from K12, Khanmigo can also be useful at the University level.
The following table lists known issues in Cognos??Analytics 11.1.7 and how to address them.
This tutorial explains the new Learning and Performance portal at St. Thomas.
How to log in to LiquidFiles secure files sharing for the first time.
Explains how to access the University of St. Thomas GitHub Campus for the first time, including completing the required single sign-on (SSO) linking between your GitHub and St. Thomas accounts, what normal sign-in looks like afterward, and the additional steps needed to use GitHub from the command line under SSO enforcement.
How to sign into Salesforce with your XST student worker account.
Describes how to toggle between Black/White and Color when printing on a Mac
Step-by-step guidance for reviewing academic major and minor declaration requests and submitting approvals/denials.
Explains how to manage access to GitHub repositories at St. Thomas using teams, including creating teams, setting team visibility, and simplifying membership by linking teams to St. Thomas Active Directory groups for automatic synchronization.
Mass Upload of Final Grades in the SSB9 Faculty Portal
Information on enabling the McGraw Hill Integration LTI 1.3 in Canvas courses
Step by step guide to setting up a Yubikey 5 NFC to work with St. Thomas MFA.
his knowledge base article explains the Microsoft 365 Copilot Chat capabilities currently available to faculty and staff through our existing Office 365 enterprise licenses at no additional cost. It outlines what Copilot Chat can help with, while also clarifying the security protections in place and how to access the tool. The article also explains the difference between the included Copilot Chat experience and the paid Microsoft 365 Copilot add-on.
Microsoft Bookings is an online and mobile app for scheduling appointments
Learn about updating your status in Teams to better communicate your availability and where you are working on a given day.
Microsoft Teams meeting recording instructions and storage locations.
Minitab is a statistical software tool designed for easy interactive use and for analyzing research data. This software is available for download for faculty/staff and students for use on personally owned Windows devices.
The licensing for Minitab has changed, requiring faculty, staff and students to authenticate with a standard St. Thomas email address. Minitab is a statistical software tool designed for easy interactive use and for analyzing research data.
Learn more about Discussion Checkpoints: a new feature in Canvas which allows you to set multiple due dates on your discussions.
MURAL enables innovative teams to think and collaborate visually together online to solve important problems.
Sometimes parents will want to access their student’s information. If they are looking to pay the bill, receive a refund, or other bill related things, they will be looking for E-Bill. If they are looking for a student’s financial aid info, schedule, grades, or some other miscellaneous things, they will be looking for Proxy Access.
OEC Multimedia Studio External Rental
Software available for School of Engineering students to install on personally owned computers
An explanation of how SharePoint sites and Teams work together for file storage.
About OnceHub ScheduleOnce at the University of St. Thomas
This article provides an orientation and overview of Microsoft OneDrive, specifically regarding on-demand and always available files, and how to use these features.
Learn about the documents you see surfaced in OneStThomas. Files you see in search and on pages roll up from Office 365 (OneDrive, SharePoint, and Teams).
How to update your user profile in OneStThomas
Information on enabling the OpenStax Assignment LTI 1.3 in Canvas
New AI-powered features are available to instructors in Canvas
Brief description of Populate Student Calendars, which adds course appointments to Outlook based on your class schedule. Includes screenshots, a discussion of expected time delays, troubleshooting tips, and FAQ.
FindTime is an Outlook add-in for scheduling meetings. The organizer can send multiple time options through FindTime and minimize the back and forth emails in scheduling. It's installed on St. Thomas Outlook (web and desktop, Mac and Windows) by default, and can make scheduling large meetings much easier.
Use Outlook for Windows or Outlook Web to add to your safe senders list, or manage it afterwards. These setting help you manage what goes to your Junk Mail folder, and what does not.
Starting May 2025, notifications will go out for any Microsoft 365 Groups that do not have an owner. Group members will be prompted to assign a new owner. ITS recommends having at least two owners per group to avoid issues of transition of ownership.
When to use Panopto vs. Zoom for classroom lecture capture and the steps to use the Windows desktop Panopto application to record an in-person class session.
If you encounter an archived Panopto video, you can follow the directions in this Panopto knowledge base article to initiate restoring that video. Note, restoration can take up to 48 hours to complete. This article also contains examples demonstrating how archive videos are presented to content owner as well as viewers.
Documentation for adding Pearson textbooks in Canvas
The Information Security team in ITS at St. Thomas periodically conducts phishing simulations on University faculty, staff, and students. What is a phishing simulation, what is its purpose, and how does it work.
Provide insights on how Placement Exams appear within the Salesforce Student Portal during O&R sign-up time.
This article provides short tutorial videos showing how to embed video directly into a PowerPoint presentation and how to configure a presentation to loop continuously. These techniques are useful for event presentations or creating self-running displays.
To help ensure all departments have a fair opportunity and there is an even distribution of section offerings, it is asked that all departments schedule 14% of each of their sections during any one of the seven individual prime class times: 9:35 MWF, 10:55 MWF, 12:15 MWF, 1:35 MW & MWF, 9:55 TR, and 1:30 TR.
The following is a list of common issues related to Program Finder.
Information about publicly accessible computers and labs at University of St. Thomas.
Qualtrics groups are good for sharing your surveys and other data with a large number of people. Rather than collaborating with individual user accounts, you can collaborate with a group to give everyone in that group access to your survey, message libraries, and panels.
Review this article to help you decide if remote proctoring is appropriate for your course. Also consider working with a STELAR instructional designer to help with this decision.
Faculty can request that a dropped student re-appear in their Canvas course
Instructions for adding the Sage Vantage LTI tool into courses that use Sage Publishing course materials
About the Salesforce Platform and Ecosystem at the University of St. Thomas
This article will provide an overview of how to create a Salesforce??Specification based on a Salesforce??EDA Report or Dashboard.
This article will provide an overview of how to edit a Salesforce Specification based on a Salesforce EDA Report or Dashboard.
An overview of the Expectations and Definition of a Salesforce EDA Report Writer
Created for experienced Salesforce report and dashboard developers, this Canvas based training will provide the knowledge and resources required to create reports and dashboards in the new Salesforce EDA environment.
An overview of the steps to take when you need a new Salesforce EDA Report Type.
Be aware of phishing attacks involving Salesforce and Salesforce Data Loader
An overview for viewing Campaign Member data in the Salesforce Campaign object via the Communication List Management app, used by former Lyris users in Salesforce. A Campaign record is a collection of Campaign members, individuals or corporation contacts.
Commonly used terms in Salesforce
A step-by-step guide to clone/copy a dashboard or report in Salesforce Lighting.
An overview for uploading new data into Salesforce Campaign Member object, which can be accessed within Salesforce EDA or Salesforce Marketing Cloud. Campaign members are individuals or corporation contacts that populate a Campaign within Salesforce.
Instructions for signing into ScheduleOnce and syncing it with your Salesforce account and Outlook Calendar
With Summit Events Version 0.37.0.2 (release in August 2025), users need to make Images public before utilizing in Rich Text Fields and expecting registrants to see Images within Summit Events Registration pages.
An overview for viewing data in Salesforce Campaign object via the Communication List Management app, used by former Lyris users in Salesforce. A Campaign record is a collection of Campaign members, individuals or corporation contacts.
Scalelogic Connection Setup for Mac & PC
Scalelogic media production storage and workspaces. How to request access to Scalelogic.
Introduces GitHub repositories in the St. Thomas GitHub Campus, explaining what repositories are, how to access and create them within the University organization, the differences between private, internal, and public visibility, and how to manage or transfer repositories and control access for collaborators.
The URL Shortener is a web application designed to provide students, staff, and faculty the ability to both shorten URLs as well as maintain an association with the University.
This article provides the entire list of IDAR surveys! Along with each survey, purpose of survey and main contact are included as well.
Standard Classroom Audiovisual System Instructions
Add the new Support page to your Canvas class
Looking for the right technology to help you and your team? ITS should be your first stop when exploring new applications and computing devices to solve a problem, enhance your business process, or help you better support our students. This article provides an overview of the Technology Intake Process - from the initial consult to a solution that meets your needs and budget, ITS is here to help.
An escalation path exists for a Campus Partner to disagree with a decision made during the Tech Intake Process (TIP) workflow and request a review by the ITS AVPs.
Following completion of the Technical Intake Request, an Initial Request Review is conducted to determine the next step in the TIP workflow.
Completing the Technical Intake Request form initiates the Tech Intake Process (TIP) workflow to review new or new uses of existing technologies.
The Business Case Review meeting is intended to ???Engage the right experts, at the right time, to deliver the right solution.??? By capturing initial intake details and insights from Campus Partners and ITS SMEs, exploring options for addressing Campus Partner needs, and deciding on a path forward, we ensure that we deliver a solution that meets the need of our Campus Partners while being mindful of the effort and impact to our ITS teams and architecture.
A Full Architectural Review may be selected as the decision during the TIP Business Case Review meeting. The intent of this decision is to conduct a more detailed analysis of the request due to higher-than-normal technical complexity and/or risk of the request
Completing the Technology Intake Request form initiates the Tech Intake Process (TIP) work flow to review new or new uses of existing technologies.
As part of the new Tech Intake Process (TIP), leads and a back-up from each ITS team will be notified when a request for a client need that may require new or new uses of digital technologies is submitted in Tommie Tech.
The Technology Intake Process (TIP) is utilized to review new or new uses of existing technologies and is intended to ???engage the right experts, at the right time, to deliver the right solution???.
An overview of the Data Cookbook
This is a ???how to??? page for faculty, staff, or student leaders who manage or facilitate the learning or activity in a Canvas site that is not a ???for credit course???; if you are a Badge Guide, an instructor in a staff development course, or a facilitator of a Canvas course, this article is for you!
The Tech Desk is happy to assist in basic troubleshooting of issues with viewing or accessing the Tommie Card Shop. Most Tommie Card issues and questions will be best addressed by the Tommie Card Office.
A template of the document to be shared with any school, college, or department that has started the process of connecting their data and/or technology to the Tommie Lake. It can be copied and pasted to a word document, then completed and shared as part of the on-boarding process.
This article will provide an overview of relevant information on differences between the Self-Service Banner 8 (SSB8) - "Classic Murphy Online" and the Self-Service Banner 9 (SSB9) - "New Murphy Online" interface that rolled out on January 30, 2024.
YuJa Panorama's Language Translation powerful tool enables both students and faculty to access and convert course materials into multiple languages, supporting diverse learning needs and enhancing educational accessibility.
An overview of the 4 AI Tiers at the University based on the capabilities provided by the AI tool.
The "New Dashboard" view in Canvas offers widgets with extra details
The Tech Desk is happy to assist in basic troubleshooting of issues with viewing or accessing your digital textbooks. Most textbook questions will be best addressed by the Campus Bookstore.
The following article describes how to view or download a current or past report version in Cognos Analytics 11.
Instructions for reviewing academic history using Murphy Online for all students (currently and previously enrolled).
How to create a group presentation using VoiceThread.
How to manage notifications in VoiceThread.
Adobe will not issue Flash Player updates or security patches after the EOL Date. We recommend that all users uninstall Flash Player before the EOL date (see manual uninstall instructions for Windows and Mac users). Users will be prompted by Adobe to uninstall Flash Player on their machines later this year and Flash-based content will be blocked from running in Adobe Flash Player after the EOL Date.
LiquidFiles is for all members of the university and should be used any time you need to share private and restricted St. Thomas data, files, presentations (including personal information).
Information about Wi-Fi and Internet networks at University of St. Thomas.
Instructions on the use of Crestron AirMedia for wireless screen mirroring.
Hosts who want to limit their meeting attendees to authenticated users only, but also allow some non-authenticated users to attend, can do so by creating authentication exceptions.
Zoom Cloud Recording Retention Plan details
Steps for adding a Virtual Background in Zoom. The Virtual Background feature allows you to display an image or video as your background during a Zoom Meeting.
This article helps Zoom hosts either delete or download their cloud recordings to help with ITS capacity management and reduce university costs.
By default, zoom recordings that are saved to the cloud will automatically be deleted after 365 days per our retention policy. You can select an individual recording be exempt from this policy by following these instructions.
This article explains the Zoom student account licensing changes.
A digital badge is an electronic, visual indicator that shows knowledge, skills, and competencies that a student (or student employee) has gained from the training or learning experiences. This article describes digital badges for students and student employees.
This article describes the St. Thomas student technology resource called ???Tommie Tech??? Canvas site, and how faculty and staff can use this resource to support student success.
This article covers how to view and restore deleted content in your Canvas course or explore new features using the Beta environment and the Test environment.
There is code created by the St. Thomas CRM Team that changes the First Name, Last Name, Middle Name and Preferred Name fields in Salesforce to proper case when entered in the Salesforce Community/Application Portal and through Summit Events. In general, it makes the first letter capitalized and the rest lower case irregardless if the user typed all lowercase or uppercase or mixed case.
Overview of the My Actions widget.