Murphy Online & University Systems

Articles about Murphy Online, Banner, Degree Works, Finance, HR, Salesforce, OneStThomas, IDAR, Cognos Analytics

Articles (113)

Academic Counseling Scheduled Appointments Screen Flow

In 2026, development was done to create populating specific links for students as well as counselor specific links for students under Academic Warning to create appointments. A screen flow was created in Salesforce to allow Academic Counselors to quickly review and update the records in Salesforce. This article is designed for Academic Counselors working in Salesforce.

Accessing a Photo Roster for Your Class in the SSB9 Faculty Portal

Information and instructions about access a photo roster for your class in Murphy Online using the SSB9 faculty portal.

Accessing OnceHub ScheduleOne

Information and instructions for accessing OnceHub ScheduleOnce at the University of St. Thomas.

Accessing Student Course Schedule with Murphy Online

Information and instructions for students at University of St. Thomas to find their student course schedules using Murphy Online.

Accessing the Tommie Alerts (Academic Alert) System

Information and instructions for access the Tommie Alerts (Academic Alert) system at University of St. Thomas.

Accessing the University of St. Thomas Alumni Directory

Information and instructions for gaining access to the St. Thomas Alumni Directory via the Claim Your Account process. Including how to reset your password and how to contact the alumni department for help.

Adding Anchor Links to a OneStThomas Page

Information and instructions on how to add an anchor link to a page

Adding New Salesforce Campaign Member Contacts and Managing Campaign Member Records

Information and instructions for viewing Campaign Member data in the Salesforce Campaign object via the Communication List Management app, used by former Lyris users in Salesforce. A Campaign record is a collection of Campaign members, individuals or corporation contacts.

Apsona for Salesforce

Information about Apsona, a data management suite of products used within the Salesforce platform.

Assigning Placement Exams in Salesforce for Current Students

This article provides an overview of how department administrators can assign placements exams for current students in Salesforce.  Specifically used by Modern and Classical Languages and Chemistry departments when the functionality went live in December 2025.

Banner Admin or Murphy "Authentication Failed" Error

Information about getting an "Authentication Failed" error message with Banner Admin or Murphy Online.

BRM: Business Relationship Management

The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.

BRM: Business Relationship Management Department Assignment

Information about the BRM department assignments.

Census PSEO Data FAQs

Information about the PSEO Data.

Changing Student Information with Murphy Online

Information and instructions for students on how to access, update, and add their information such as Phone Number, Address, and Emergency Contacts using Murphy Online at University of St. Thomas.

Cloning a Salesforce Dashboard or Report in Lightning

Instructions to clone/copy a dashboard or report in Salesforce Lighting.

Cognos Analytics - Troubleshooting Attempt To Connect To the Data Source Failed

Information and instructions on how to resolve when a user is unable to connect to a Data Source within Cognos Analytics.

Cognos Analytics 11.1.7: Creating column calculations for all visualizations

Information about navigating to an overview of how to create Calculations within Cognos Analytics 11.1.7 while producing dashboards, infographics, stories, and visualizations.

Cognos Analytics Folder Structure

Information about an overview of the current folder structure within the platform. Individuals will only be able to see the folders for which they have access to and further FAQs around gaining access can also be found at the bottom of the page.

Cognos Analytics Planning Guides Overview

Information about the Planning Guides available in Cognos Analytics at the University of St. Thomas.

Cognos Analytics: Filtering Options in a Dashboard

Information about filters within Cognos Analytics dashboards, story, Infographic, Visuals.

Cognos Dashboard Framework Best Practices

Information and instructions for building and maintaining Cognos Analytics dashboards and related data objects.

Common Issues and FAQs for Program Finder

Information about frequently asked questions regarding Program Finder at University of St. Thomas.

Common Registration Error Messages

Information about common error messages users may receive when registering for classes in Murphy Online.

Common Terms and Definitions in Salesforce

Information about commonly used terms in Salesforce

Connecting Outlook Email to Salesforce to Log Interactions

Instructions for connecting your Outlook email account to Salesforce to log interactions.

Copying and Pasting Widgets and Rows in OneStThomas CMS

Instructions on how to copy/paste previously made widgets & entire row configurations in the Content Management System (CMS) of  OneStThomas.

Creating a Data Definition in the University of St. Thomas Data Cookbook

Information and instructions on how to create a data definition and how to browse data definitions in the University of St. Thomas official data catalog, Data Cookbook.

Creating a Salesforce Specification in Salesforce EDA

Information about how to create a Salesforce Specification based on a Salesforce EDA Report or Dashboard.

Creating a Scholarship Applicant Record in Salesforce

Information and instructions to create a scholarship applicant record in Salesforce at University of St. Thomas.

Creating and Editing a List View in Salesforce

Information and instructions for creating and editing a list view in Salesforce.

Creating and Reviewing a University of St. Thomas Alumni Business Directory

Information and instructions for creating or reviewing a St. Thomas Alumni Business Directory. The Alumni Business Directory is a collection of alumni-owned businesses displayed on the St. Thomas website.

Creating Event Listings in OneStThomas

Information and instructions for creating an event listing in OneStThomas

Creating News Posts in OneStThomas

Information and instructions on creating featured news posts in OneStThomas that show up on the homepage.

CRM Team Communication Standards

Information about how the CRM Team handles requests, keeps stakeholders updated, documents its work, and runs meetings — including what you can expect from us and where to send different kinds of requests.

Declaring an Academic Major or Minor

Information and instructions for major/minor declaration process.

Degree Evaluation Responsive Dashboard Guide

Information about The Degree Evaluation Responsive Dashboard Guide, which highlights important areas and shows users where those items were located in the Classic Dashboard along with the current location in the Responsive Dashboard.

DEVEX: AWS Cloud Development at St. Thomas (Introduction)

AWS cloud development at St. Thomas focuses on using shared tools, serverless services, and automated workflows to create secure and maintainable applications. This article introduces the key practices, architectures, and resources that help developers build scalable solutions on a consistent foundation.

DEVEX: Developer and Cloud Tools at St. Thomas (Introduction)

Information about DEVEX Developer and Cloud Tools at University of St. Thomas.

DEVEX: Innovating the Developer Experience at St. Thomas (Introduction)

Information about DEVEX Developer experience at University of St. Thomas.

Direct Third-Party Vendor Access to Salesforce Environments at St. Thomas

Information about the process and standards of giving third-party vendors direct access to our St. Thomas Salesforce Environments.

Editing a Page in OneStThomas

Instructions for how to edit an existing page in the intranet, update text and images, preview your changes, and publish your updates in OneStThomas.

Editing a Salesforce Specification in Salesforce EDA

Instructions for how to edit a Salesforce Specification based on a Salesforce EDA Report or Dashboard.

Email Unsubscribe Investigation in Marketing Cloud

Information about email unsubscribing with Marketing Cloud.

Emailing an Advisee List Using the SSB9 Advisor Portal

Information and instructions about emailing an advisee list through the SSB9 portal at University of St. Thomas.

Embedding Content on a OneStThomas Page

Instruction for how to embed content on a OneStThomas page.

Entering Midterm and Final Grades Using the SSB9 Faculty Portal

Information and instructions for entering grades at University of St. Thomas using the SSB9 faculty portal.

Facilities Management - MySchoolBuilding

Information about the MySchoolBuilding software used by Facilities Management at University of St. Thomas. This is also known as SchoolDude.

Faculty Overrides in Murphy Online

Instructions on how to apply a faculty override in Murphy Online including step-by-step instructions and a chart of overrides types and functions.

Frozen Audits

Information about what frozen degree audits are and why they are important.

Gaining Editing Access to Cascade CMS

Information about Cascade, the Content Management System used by most public websites at University of St. Thomas.

Getting Started with Appworx

Information and instructions for accessing and using Appworx.

Getting Started with Salesforce for New Users

Information about getting started with Salesforce as a new user at the University of St. Thomas.

Hosting a Website with St. Thomas GitHub Pages

Information about how members of the St. Thomas community can host simple course or personal websites using GitHub Pages through the University GitHub organization, including supported technologies, basic setup steps, and responsible use expectations.

HR and IDAR Data Partnership Process

Information about the process between HR and IDAR during the enhanced partnership of data efforts starting in 2023.

Importing Data into Salesforce Marketing Cloud (SFMC)

Information and instructions for importing data into Salesforce Marketing Cloud for email communications,

Installing Salesforce Data Loader for macOS

Instructions for installing the Salesforce Data Loader for macOS.

ITS Standard - St. Thomas Hybrid Data Governance Model

Information about what data governance model the University of St. Thomas follows based on current employee structure, data architecture, and operational needs.

ITS Standards - St. Thomas Core Products & Platforms

Information about the ITS Standards for any newly considered products or platforms for purchase at the University.

Known Issues in Cognos Analytics

Information about known issues in Cognos Analytics at University of St. Thomas.

Loading a Campaign Member Data List into Existing Campaigns in Salesforce EDA

Instructions for uploading new data into Salesforce Campaign Member object, which can be accessed within Salesforce EDA or Salesforce Marketing Cloud. Campaign members are individuals or corporation contacts that populate a Campaign within Salesforce.

Logging Into Salesforce as a Student Worker using an XST Account

Information and instructions for signing into Salesforce with your XST student worker account.

Logging Into the St. Thomas GitHub

Information and instructions for how to access the University of St. Thomas GitHub Campus for the first time, including completing the required single sign-on (SSO) linking between your GitHub and St. Thomas accounts, what normal sign-in looks like afterward, and the additional steps needed to use GitHub from the command line under SSO enforcement.

Major/Minor Declaration Guide for Departmental Approvers

Information and instructions for reviewing academic major and minor declaration requests and submitting approvals/denials.

Managing Proxy Access and Authorized Users for Murphy Online

Information and instructions for managing proxy and authorized user access for Murphy Online at University of St. Thomas.

Managing Teams in the St. Thomas GitHub

Information and instructions for how to manage access to GitHub repositories at St. Thomas using teams, including creating teams, setting team visibility, and simplifying membership by linking teams to St. Thomas Active Directory groups for automatic synchronization.

Manually Generating a Photo Grid with New Murphy

Instructions for converting a Banner class list to a photo grid

Manually Logging Tutor Events

Instructions for using the New Tutor Event Quick Action to manually log tutor events.

Marketing Cloud: Troubleshooting Journey Builder, Salesforce Campaign Entrance Criteria, and the Dynamic Sender Profile

Information and instructions for troubleshooting Journey Builder, Salesforce Campaign Entrance Criteria, and the Dynamic Sender Profile at University of St. Thomas.

Mass Uploading of Final Grades in the SSB9 Faculty Portal

Information and instructions for the mass upload of Final Grades in the SSB9 Faculty Portal.

Navigating the Faculty and Advisor SSB9 Portal in Murphy Online

Information and instructions for navigating the SSB9 Faculty and Advisor Portal in Murphy Online.

Phishing Alert from Salesforce Security

Information about phishing attacks involving Salesforce and Salesforce Data Loader.

Placement Exam Logic and Links within the Salesforce Student Portal

Information on how Placement Exams appear within the Salesforce Student Portal during O&R sign-up time.

Pulling Fire Engine Red Data Suppression List

Information and instructions for pulling the Fire Engine Red suppression list, matching the template, and sharing securely

Purchasing Faculty/Staff Meal Plans

Instructions for purchasing a faculty or staff meal plan at University of St. Thomas.

Releasing Student Holds through SSB9 Advisor Portal

Information and instructions for releasing student holds through the SSB9 advisor portal in Murphy Online for University of St. Thomas.

Report Writer Definition and Expectations for Salesforce EDA

Information about the Expectations and Definition of a Salesforce EDA Report Writer at University of St. Thomas.

Report/Dashboard Writers Training Program for Salesforce EDA

Information for experienced Salesforce report and dashboard developers, this Canvas based training will provide the knowledge and resources required to create reports and dashboards in the new Salesforce EDA environment.

Reporting & Dashboard Folder Structure for Salesforce EDA

Information about the Salesforce EDA Reporting & Dashboard folder structure at University of St. Thomas.

Requesting A New Data Field for A University of St. Thomas System or Database

Information and instructions on how to request a new data field be created in our University of St. Thomas technology ecosystem.

Requesting a New Salesforce EDA Report Type

Information and instructions about the steps to take when you need a new Salesforce EDA Report Type.

Reviewing Available Report Types in Salesforce EDA

Information about the available report types for Salesforce EDA at University of St. Thomas.

Salesforce at the University of St. Thomas

Information about the Salesforce Platform and Ecosystem at the University of St. Thomas

Salesforce ERD Admissions Chart Guide

Information about the ERD Admissions chart in flowchart format and how to navigate connections between salesforce and EDA objects. Objects contain their labels and API Names and how they are connected.

Salesforce ERD Current Student Chart

Information about the ERD Current student chart in flowchart format and how to navigate connections between salesforce and EDA objects. Objects contain their labels and API Names and how they are connected.

Salesforce ERD Summit Events Chart Guide

Information about the ERD Summit Events chart in flowchart format and how to navigate connections between salesforce and EDA objects. Objects contain their labels and API Names and how they are connected.

Salesforce Flow: Subflow Undergrad BSN Admission Application Assignment - V2

Information about the subflow for undergrad BSN admission application assignments.

Salesforce Flow: Subflow Undergrad BSN Opportunity Assignment - V3

Information about the subflow for undergrad BSN opportunity assignments.

Salesforce Flow: Subflow Undergrad Default Admission Application Assignment

Information about the subflow for undergrad default admission application assignments.

Salesforce Flow: Subflow Undergrad FTFY Fallback Application Assignment

Information about the subflow undergrad FTFY fallback application assignments.

Salesforce Flow: Subflow Undergrad Has High School Application Assignment

Information about the subflow for undergrads with high school applications.

Salesforce Flow: Subflow Undergrad International Application Assignment

Information about the sublow for undergrad international application assignments.

Saving Multiple Past Report Versions in Cognos Analytics 11

Information and instructions for saving multiple past output versions of a Cognos Analytics 11 report.

Scheduling a Report in Cognos Analytics 11

Information and instructions on scheduling reports to run and a link be emailed daily/weekly/yearly in Cognos Analytics 11.

Sending a Re-Opt-In Email in Marketing Cloud

Information and instructions for sending a Re-Opt-In email in Marketing Cloud.

Setting Up and Integrating ScheduleOnce in Salesforce

Instructions for signing into ScheduleOnce and syncing it with your Salesforce account and Outlook Calendar

Temporary Connection issues in ScheduleOnce

Information about ScheduleOnce temporary connection issues.

Text Messaging (SMS) within Salesforce

Information about using texting (SMS) with Salesforce at University of St. Thomas.

Updating Directory Information

Information and instructions about updating the University of St. Thomas Directory.

Updating Office Location or Phone Number in Murphy Online

Instructions for how to update your office location or phone number in Murphy Online at University of St. Thomas.

Updating Your Profile in OneStThomas

Information and instructions on how to update your profile in OneStThomas at University of St. Thomas.

Using Full Course View

Information about Full Course View, which is a standalone page within ClassFinder that provides an improved, table-based display of course section search results for faculty and authorized staff (primarily department coordinators).

Using OneStThomas for Documents and Searching

Information and instructions about the documents you see surfaced in OneStThomas, how they are stored, and how to access them.

Using Quick Edit in OneStThomas

Information and instructions for using Quick Edit for OneStThomas webpages at the University of St. Thomas.

Using Student Drop-In Appointments with Salesforce

Information about using the student drop-in appointments feature of Salesforce.

Using Summit Events Images in Salesforce

Information about Summit Events for Salesforce. With Summit Events Version 0.37.0.2 (release in August 2025), users need to make Images public before utilizing in Rich Text Fields and expecting registrants to see Images within Summit Events Registration pages.

Using the Student Educational Planner in DegreeWorks

Information and instructions for using the Student Educational Planner (SEP) feature in DegreeWorks.

Using Universtiy of St. Thomas' GitHub Campus

Information and instructions for students, faculty, and staff who want to use the University of St. Thomas GitHub to save and share code.

Viewing and Creating Salesforce Campaign Records

Information and instructions for viewing data in Salesforce Campaign object via the Communication List Management app, used by former Lyris users in Salesforce. A Campaign record is a collection of Campaign members, individuals or corporation contacts.

Viewing Class Schedule Online

Information and instructions for viewing class schedules online through Murphy Online.

Viewing Midterm and Final Grades

Instruction for reviewing grades in Murphy Online as well as definitions of progress indicators that may be assigned as a midterm grade for undergraduate students at University of St. Thomas.

Viewing Student Registration Status in SSB9 Advisor Portal

Information and instructions for viewing student registration status in the SSB9 Advisor Portal in Murphy Online.

Viewing Your Unofficial Academic Transcript

Information and instructions for viewing your unofficial academic transcript at University of St. Thomas.