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This service is for faculty and staff.
This article assumes the Global Protect client is already installed from the Self Service app on a University of St. Thomas Mac laptop. Mac: How to Use Self Service on a UST Mac
Issue: Need to access resources only available on the UST Network
- Cannot connect to Cognos
- Cannot connect to file share
- Cannot connect to Remote Computer
Connect to the St.Thomas VPN using GlobalProtect
- Click on the Globe icon in the top right corner of the display.
- Enter ust-vpn.stthomas.edu for your portal address then click connect.
- Enter your full UST credentials and confirm identity with an MFA. ex: smit1234@stthomas.edu then click Sign In.
- Respond to the Multi-Factor Authentication prompt you receive.
- Confirm connectivity by acknowledging the following prompt.
- If you get an error please try connecting again. If you're still unable to connect please contact the Tech Desk.