Summary
By default, zoom recordings that are saved to the cloud will automatically be deleted after 365 days per our retention policy. You can select an individual recording be exempt from this policy by following these instructions.
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Note: Panopto is the best solution for recordings to be kept available for viewing online long term, but another option is to selectively disable the 365-day automatic deletion for individual Zoom recordings, described below.
If you wish to move a recording to Panopto for long-term hosting instead (recommended):
- Sart by downloading the recording(s) from Zoom: How to download a Zoom recording.
- Once downloaded, you can upload the file(s) to Panopt???????????????o to continue making them available for viewing online: How to upload files to Panopto.
Exempt a Zoom Recording from Automatic Deletion
To exempt any individual Zoom recording from the 365-day retention policy to make it available in perpetuity, still streaming from Zoom:
- Go to your Recordings: https://stthomas.zoom.us/recording (you may be prompted to sign in)
- To the right of any recording, select More.
- From the drop-down menu, select Disable auto-delete
Learn more about Zoom Cloud Recording Retention
To report a problem or receive additional troubleshooting, please contact the
Tech Desk.