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This service is for faculty, staff, and students.
The following are frequently asked questions related to getting Canvas setup.
How do I login to Canvas?
You can access Canvas from the Apps and Tools menu within OneStThomas. Be sure to use your full username@stthomas.edu and associated password when logging in.
Note: Not all web browsers are compatible with Canvas. Be sure you are using the latest version of a modern web browser such as Google Chrome, Firefox, or Safari.
Download Canvas for your mobile devices
Install the Canvas apps for easy access on the go and your mobile devices.
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Learn How to Use Canvas
This video is a great overview of the Canvas learning management system.
How do I setup notification preferences and frequency?
You can update the frequency of your Canvas notifications to notify you right away, send a daily summary, send a weekly summary, or do not send anything related to a specific topic.
- Go to Canvas
- Click on the "Account" tab
- Click on "Notifications"
- Choose your preferences. You can choose to receive notification alerts immediately, daily, weekly, or never.
- Note: the default for notifications is to your St. Thomas email address. However, Canvas also supports notification through additional e-mail addresses, SMS text message, and Twitter.
Visit the Canvas help articles for more specific questions on Notification Preferences (for students).
ITS recommends the following Settings:
While you determine how often you'd like to be notified, there are some notifications that should always be received right away.
- Announcements: Notify me right away
- Discussions: Send daily summary
- Conversations: Notify me right away
I need help with Canvas
ITS partnered with Canvas to offer you 24/7 dedicated support for your course-related questions. Tech Desk closed? No problem!
Get your questions answered fast by the experts who know the system best. Contact them directly from the Help tab in your Canvas dashboard where you will be able to:
- Chat with Canvas experts
- Call a Canvas expert
- Students should call 877-704-2127
- Faculty should call 833-668-1669 toll-free
- Read Help Articles & Tutorials
- Report a Canvas Problem Directly
How to add your Canvas course calendar to another calendar
If you use a different app to manage all of your calendars in one place, you can add your course calendar there too. An example is Google Calendar, iCal, Outlook, etc.
- Go to Canvas
- Click on the "Calendar" tab
- Click on the "Calendar feed" link
- Copy that link and add it to your personal calendar app (you may need to Google how to do this process if you are unsure).
Explore Tommie Tech
In addition to learning how to use Canvas, the Tommie Tech site will walk you through a high level overview of all the technology systems you'll encounter as a student. You'll also get training on how to use Canvas which is the tool where your professors will post their syllabus, assignments, course materials, and more.
- Login to Canvas.
- Go to your Dashboard
- Click on the Tommie Tech site.
To report a problem or receive additional troubleshooting, please contact the Tech Desk.