This service is available for faculty and staff.
Canvas is a cloud-based learning management system that allows St. Thomas instructors to deliver digital course content to students for online access (e.g., course readings, syllabi, assignments, videos, etc.), create learning activities and assessments, and enables students to track and submit assignments and view grades. Course sites are created automatically from the university's Banner system for all degree courses scheduled, and additional sites may be requested to support nondegree and community support needs.
Canvas 24/7 Support
ITS partnered with Canvas to offer you 24/7 dedicated support for your course-related questions.
Tech Desk closed? No problem!
Get your questions answered fast by the experts who know the system best. Contact them directly from the Help tab in your Canvas dashboard where you will be able to:
- Chat with Canvas experts
- Call a Canvas expert
- Students should call 877-704-2127
- Faculty should call 833-668-1669 toll-free
- Read Help Articles & Tutorials
- Report a Canvas Problem Directly
Table of Contents
Getting Started
Access this service from the Apps and Tools menu in OneStThomas or by going to canvas.stthomas.edu.
Install the Canvas apps for easy access on the go and your mobile devices.
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Android Devices |
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Accessibility and Course Customization:
Credentials, User Roles and Permissions:
Course Preparation and Assessment:
Attendance and Engagement:
Communication and Collaboration:
Content Management and Recovery:
Technical Support and Troubleshooting:
Gradebook and Grading:
Additional Canvas Tools and Integrations:
Request Service
Our request service form will allow you to make requests or report a problem.