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Services or Offerings?
Account - New Courtesy
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
Account - New Secondary
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts
Account - New Service, Shared Mailbox, or Generic
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.
Account Termination - Standard
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
For requests - typically from managers - related to employee departures. Requests can include guidance, data preservation, and other off-boarding account issues.
Active Directory and Authentication Services
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
For Single Sign On (SSO) requests, Azure application registration, questions about directory design and integration, and all things related to authentication.
Appointment Scheduling (ScheduleOnce)
  1. Services
  2. Communication and Collaboration
Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office.
Audience Response Systems
  1. Services
  2. Teaching and Learning
  3. Polling and Surveys
Poll Everywhere allows students to respond to class polls via text messages and a web interface.
AV and Classroom Technology
  1. Services
  2. AV, Studio, and Event Support
ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.
Badging and Microcredentials Service Overview
  1. Services
  2. Teaching and Learning
  3. Training and Outreach
A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. Badge and Microcredential Service team staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.
Collaboration and File Sharing (Microsoft 365)
  1. Services
  2. Communication and Collaboration
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
Data
  1. Services
  2. Data, Analytics, and Reporting
Request new data fields, new integrations, DE&I data requests, or a Data Consultation.
Department-Owned Systems Support
  1. Services
  2. IT Professional Services
Consultation and support for department-owned systems and services which require ITS involvement
Digital Signage
  1. Services
  2. Communication and Collaboration
Announcements, news, events, and other content advertised on digital signage poster displays across campus.
Email, Distribution Groups, and Calendar
  1. Services
  2. Communication and Collaboration
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
Event Registration and Management (Summit Events)
  1. Services
  2. Administrative and Business
  3. Event Management and Support
Managed through Salesforce with direct feeds to the St. Thomas website for Marketing purposes.