Services A-Z (150)

A

Academic Standing

Accessibility Support

Account - New Courtesy

Account - New Secondary

Account - New Service, Shared Mailbox, or Generic

Account or Permission Change

Account Termination - Standard

Active Directory and Authentication Services

Admin Level/Counselor Assignment

Aid Year Setup

Alumni Directory

Apple Hardware and Software Support

Appointment Scheduling (ScheduleOnce)

Athletics

Attendance Tracking (Canvas aPlus+)

Audience Response Systems

AV and Classroom Technology

B

Badging and Microcredentials

Banner Special Messages

Batch Registration

Batch Transcript

Bulk Cancellation of Aid

Business Relationship Management

C

Campus Scheduling Services (Series25)

Checkout Equipment

Collaboration and File Sharing (Microsoft 365)

Committee on Studies Petition Approval

Common App

Computer Lab Management

Constituent Relationship Management (Salesforce)

Course Roll

Cross Lists

Current Student & Retention Management

D

Data

Data Access & Administration

Data Analytics

Data Integration (Jitterbit)

Degree Planning Systems (Degree Works)

Degree Works

Department-Owned Systems Support

Desktop and Application Virtualization

Device Backup (Code42)

Digital Signage

Diploma Updates

Disbursement

Document Management and Retention (Optix)

Drop/Add

E

Electronic Signature

Email, Distribution Groups, and Calendar

Enrollment Application Support

Enrollment Management

Enterprise Resource Planning (Banner)

ePortfolios (Portfolium)

Event Registration and Management (UST Events)

Event Technology Support

Exit Counseling

F

Faculty Training

FAFSA

Federal Student Aid (FSA) User Access

FISAP

Forefront Identity Manager (FIM)

Forms and Workflow Development

G

General Help Request

Grants

H

Hardware Acquisition

Hardware Moves

Holds

Honors

I

Instructional Collaboration Support

Instructional Design Consulting

Instructional Media Development

Instructional Method Change

Instructional Technology Research, Consultation and Support

Inventory Management

IT Service Management

L

Landing Pages

LastPass Password Manager

Learning Assessment

Learning Management Systems (Canvas)

Lecture Capture (Panopto)

Linking Course Requests

Loans

M

Mass Email

Messages

MFA: Multi-factor Authentication

Misc.

Misc.

Multimedia Studio

N

Network Access

Network Management

New School Code

O

Onboarding

OneStThomas

Online Asynchronous Discussions (VoiceThread)

Online Course and Program Design and Development

Online Learner Success Systems

P

Packaging Set Up

Part of Term

Person(s) & Organizational Management

Personal File Storage (OneDrive)

Plagiarism Detection (SimCheck)

Policy Exception Request

Portfolio and Project Management

Print, Scan, and Fax

Program and Course Assessment

Proxy

R

R2T4 NSC Updates

Registration Override

Repeat Course (Inclusion/Exclusion)

Report a Security Incident

Reporting

Requirements

S

Salesforce Batch Updates

Salesforce Data Load

Salesforce Duplicate

Satisfactory Academic Progress (SAP)

Scholarship Application Support

Scholarships

Secure File Sharing (LiquidFiles)

Security Consulting Request

Security Operations Controls (Including O365 Security)

Send us your News

Server and Database Management

Server Endpoint Protection

Service Dashboard and Incident Communication

Software Purchasing & Licensing

St. Thomas Mobile App

Surveys and Web Forms (Qualtrics)

T

Technology Contract and Renewal Management

Text Messaging and Related Technologies

Time Tickets

Transfer Credit Evaluation

TV Services

V

Veterans

Virtual Reality Technology

W

Waivers and Substitutions

Web Applications

Web Conferencing

Websites

Windows Hardware and Software Support

Windows Server Patch Management

Work Study

Workload Automation (AppWorx)