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Services or Offerings?
Academic Standing
  1. Services
  2. Student Data and Registrar
  3. Academic Support
Request related to academic standing.
Access (IDAR)
  1. Services
  2. Institutional Data, Analytics and Reporting
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
Account - New Courtesy
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
Account - New Secondary
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts
Account - New Service, Shared Mailbox, or Generic
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.
Account - Update Access and Permissions
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
Form for requesting a change of permissions or details on an existing account
Account Termination - Standard
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
For requests - typically from managers - related to employee departures. Requests can include guidance, data preservation, and other off-boarding account issues.
Active Directory and Authentication Services
  1. Services
  2. Information Security, Accounts, and Access
  3. Identity and Access Management
For Single Sign On (SSO) requests, Azure application registration, questions about directory design and integration, and all things related to authentication.
Admin Level/Counselor Assignment
  1. Services
  2. Student Data and Registrar
  3. Financial Aid Support
Report an issue with an Admin Level or Counselor Assignment.
Aid Year Setup
  1. Services
  2. Student Data and Registrar
  3. Financial Aid Support
Processes and information needed to setup new Aid Year.
Alumni Directory
  1. Services
  2. Administrative and Business
  3. Alumni and Advancement
The Alumni Directory is a secure, online community for St. Thomas alumni to engage, in a directory and new sharing environment.
Appointment Scheduling (ScheduleOnce)
  1. Services
  2. Communication and Collaboration
Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office.
APPWORX Salesforce/Banner Integration
  1. Services
  2. Student Data and Registrar
  3. Admissions Support
Requesting updates and changes to the Appworx integration processes with Salesforce and Banner
Arches Application Support
  1. Services
  2. Teaching and Learning
  3. Instructional Technology
Support for The Arches Suite of homegrown instructional technology applications built and maintained by Instructional Technology, including course evaluation (TommiEval), syllabus management (SyllaVault), and faculty toolkit (Tommie Toolkit) integrations with Canvas LMS.
Athletics
  1. Services
  2. Student Data and Registrar
  3. Financial Aid Support