Appointment Scheduling (ScheduleOnce)

This service is available for faculty and staff.

Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office. Individual appointment scheduling that connects with Outlook and the Persons record within Salesforce for a full perspective of persons engagements with St. Thomas.


  • Integrations with Outlook and Salesforce
  • Control availability within the tool without having to block off your outlook calendar
  • Unique links that connect directly with a contact record in Salesforce to streamline engagement tracking
  • Allows individuals to self schedule through custom email links or personalized OneStThomas links (in the My Actions section).
  • Appointment segmentation


  • Built-in functionality for cancellations and rescheduling
  • Appointment tracking

Getting Started

To customize your ScheduleOnce page, log in via OnceHub using your ScheduleOnce specific username and password. ScheduleOnce is not single sign-on enabled. Your username should be the same as your St Thomas username (net id).

Request Service

Our request service form will allow you to:

  • Request a change 
  • Troubleshoot or report a problem
Click to Request Service

Related Articles (3)

Access the Recurring Availability section on your ScheduleOnce booking page to set office hours
Instructions for signing into ScheduleOnce and syncing it with your Salesforce account and Outlook Calendar


Service ID: 47679
Mon 12/7/20 10:01 AM
Fri 10/14/22 11:08 AM