Wifi - How to Disable Wi-Fi Direct on Roku Devices

Issue/Question

My Roku device is interfering with Wi-Fi, how do I disable Wi-Fi direct on it?

Environment

  • Roku
  • Wi-fi
  • Dorms
  • Resident Halls

Cause

Roku WiFi-Direct operates on the same frequency as UST's Wi-Fi. Roku uses WiFi-Direct to connect some remotes, which utilize and broadcast on the same channel that it receives Internet from. The result is that there will be interference, even on 5 GHz, causing other devices to either drop the signal intermittently or fail to connect, or lower bandwidth. Additionally, some Roku models have a feature called interference mitigation enabled by default. This technology disrupts traffic to nearby Wi-Fi access points to attempt to improve local signal.  These features can affect performance of UST's wireless network for everyone.

Resolution

Note:  If your make or model is not listed please reference your user manual or vendors website

Roku 2:

  1. Open Roku home screen
  2. Choose Settings 
  3. From the System submenu, select Advanced system settings
  4. Select Device Connect
  5. Select Disable Device Connect
  6. Now you will not be able to see the Roku Wi-Fi Direct network

Roku 3:

  1. Startup the Roku  Open the home screen
  2. Press these 10 buttons quickly: HOME-HOME-HOME-HOME-HOME-FFWD-PLAY-REWIND-PLAY-FFWD
    Note: The HOME button is the button with a picture of a house
  3. Select Wireless Secret Screen 
  4. Select Interference
  5. Choose None 
  6. This should resolve the issue  You do NOT need to reboot the Roku

Roku Device Connect on Smart TVs and Older Roku Devices:

  1. Open Settings screen of the Roku device
  2. Select System
  3. Select Advance system settings
  4. Select Device connect
  5. Choose Disable Device Connect
  6. You are finished

Please contact the Tech Desk if you need further assistance

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Details

Article ID: 141020
Created
Fri 1/28/22 11:20 AM
Modified
Fri 10/14/22 9:39 AM

Related Services / Offerings (1)

Wired and Wireless connectivity support