This section is visible to anyone.
Based on our ITS Guiding Principle: Prioritize simplicity, optimal use, and comprehensive documentation this knowledge base proves the preferred methods for documentation at this time within ITS.
8 things to do in Canvas before you publish the course to students
This article reviews how to make you social media content more accessible.
You can add a class team (Microsoft Teams) to your Canvas course and allow students to access it directly from Canvas. A Class team provides a rich discussion and collaboration space for students. They are helpful for asynchronous learning since they allow students to post, reply, react and ask questions to the instructor and their peers.
This article goes through how to add a Librarian in the Librarian Role in Canvas.
1. How to request an Appworx??account.
2. Training on Appworx.
3. How to install/upgrade Appworx??on your computer.
4. Running Appworx after installation
Information about Apsona, a data management suite of products used within the Salesforce platform.
The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.
Canvas' new Discussion Board offers enhancements, and a few changes.
Canvas Folio (on the Portfolium Network) is a tool that allows you to showcase your work throughout your educational career at the University of St. Thomas. Students can then share their Portfolios with their Instructors, Employers and a broader audience.
Watch a video describing how to create a seating plan for attendance taking via the Canvas aPlus+ Attendance tool.
This article covers how to share content from your concluded course with another instructor, how to access student grades/records in a faculty member's concluded course for accreditation or grading purposes, and how to gain access??to??a??concluded course for observation purposes ( when no student grades or records are needed)
Overview of DesignPLUS, training options, and getting help.
Options for recovering content you my have inadvertently deleted in Canvas.
This article summarizes how to set up a+Attendance in Canvas.
Rich Content Editor is the ribbon of tools at the top of the frame when you edit pages, discussions, assignments, etc. in Canvas.
This guide is intended for faculty members who need to extend their course dates for a student with an incomplete.
Tips on interpreting the Validate Links in Content report in Canvas.
List of quick tips to help you get the most use out of classroom technology!
Landing page for HyFlex Technology training videos
This article reviews the closed captioning standard for all videos shared via University channels
How to Resolve when a user is unable to connect to a Data Source within Cognos Analytics.
This article allows you to navigate to an overview of how to create Calculations within Cognos Analytics 11.1.7 while producing dashboards, infographics, stories, and visualizations.
This article provides an overview of the current folder structure within the platform. Individuals will only be able to see the folders for which they have access to and further FAQs around gaining access can also be found at the bottom of the page.
This article provides an overview of the Planning Guides available in Cognos??Analytics at the University of St. Thomas.
This article provides resources for utilizing filters within Cognos Analytics dashboards, story, Infographic, Visuals.
Suggested software, tools, and apps for different collaboration scenarios
Common error messages users may receive when registering for classes in Murphy Online.
There are multiple tools to help you communicate with your students and team.
Compares audio/video and multimedia creation tools available at St. Thomas and describes recommended uses for faculty and students.
Learn the differences between using Microsoft Teams and Zoom for holding virtual meeting online.
Learn to attend to color and contrast in our digital content; especially important for people with low vision or those with color blindness.
This video gathers links and information about how to create and add media to your classes.
Instructions on how to create a data definition and how to browse data definitions in the University of St. Thomas official data catalog, Data Cookbook.
Summary of major/minor declaration process with instructions for declaring, adding, changing and removing academic minors, majors, co-majors and major concentrations.
The Degree Evaluation Responsive Dashboard Guide highlights important areas and shows users where those items were located in the Classic Dashboard along with the current location in the Responsive Dashboard.
Step-by-step instructions and additional advice for using the Student Educational Planner (SEP) feature in Degree Works.
This article focuses on the importance of ensuring that PDF documents are properly tagged and describes the University of St. Thomas digital accessibility assistant (Yuja Panorama) can be used to identify untagged PDFs so that they can be remediated. Options are provided for remediating untagged PDFs once they have been identified. The focus is on PDFs shared through Canvas.
An overview to the process and standards of giving third-party vendors direct access to our St. Thomas Salesforce Environments.
When you want to update the St. Thomas Directory, it's not always clear where you need to go. This article walks you through each part of a directory update.
How to select first week attendance activities for an online course that meet Title IV requirements.
How to schedule a message to send in Outlook at a later time.
The approved Data Fields categorized under the University of St. Thomas FERPA Directory Information.
Follow these steps to enable or disable OneDrive Backup on your Windows PC.
Basic how-to for students, faculty, and staff who want to use the St. Thomas GitHub to save and share code.
Directions for accessing the official Family Educational Rights and Privacy Act (FERPA) training for the University of St. Thomas.
An overview of how to get an SFTP site set up with a vendor or our own University SFTP.
A how-to guide for creating an event listing in OneStThomas
A how-to guide on creating featured news posts in OneStThomas that show up on the homepage.
A step-by-step guide for pulling the Fire Engine Red suppression list, matching the template, and sharing securely
How to request a new data field be created in our St. Thomas technology ecosystem.
The following article describes how to save multiple past output versions of a Cognos Analytics 11 report.
This article??provides instructions on scheduling reports to run and a link be emailed daily/weekly/yearly in Cognos Analytics 11.
If you have added a Canvas template to your course, this article will show you how to apply the template to new items.
The Shuttle Tracker is a web-based map tool used to provide students and faculty with information regarding??the shuttles that run between the St. Thomas Minneapolis and St. Paul campuses. This information includes current shuttle location, upcoming departures, and real departure time and estimated arrival time for all??shuttles.
An overview of the process between HR and IDAR during the enhanced partnership of data efforts starting in 2023.
A new connection between Canvas and Zoom offers additional features
Lucidchart and Lucidspark are now integrated into Canvas, offering free access to all users. Lucidchart enables collaborative diagramming, ideal for visualizing ideas and creating flowcharts. Lucidspark serves as a virtual whiteboard for brainstorming and team collaboration. Both tools can be used within the Rich Content Editor in Canvas, making them accessible in pages, assignments, quizzes, and discussions. To use these tools, select the Lucid icon in the Rich Content Editor and follow the
The ITS Standards for any newly considered products or platforms for purchase at the University.
What data governance model the University of St. Thomas follows based on current employee structure, data architecture, and operational needs.
Zoom - Check for updates and keep your Zoom desktop app up-to-date.
Khanmigo is an AI teaching assistant by Khan Academy, now available in Canvas, designed to help educators with tasks like creating lesson plans and discussion prompts without needing AI expertise. It offers features such as Lesson Hook, Letter of Recommendation, and Text Rewriter, emphasizing ease of use and data privacy. Although originating from K12, Khanmigo can also be useful at the University level.
The following table lists known issues in Cognos??Analytics 11.1.7 and how to address them.
This tutorial explains the new Learning and Performance portal at St. Thomas.
How to log in to LiquidFiles secure files sharing for the first time.
How to sign into Salesforce with your XST student worker account.
Step-by-step guidance for reviewing academic major and minor declaration requests and submitting approvals/denials.
Information on enabling the McGraw Hill Connect LTI 1.3 (new for 2024) in Canvas
Step by step guide to setting up a Yubikey 5 NFC to work with St. Thomas MFA.
Microsoft Bookings is an online and mobile app for scheduling appointments
Learn about updating your status in Teams to better communicate your availability and where you are working on a given day.
Microsoft Teams meeting recording instructions and storage locations.
The licensing for Minitab has changed, requiring faculty, staff and students to authenticate with a standard St. Thomas email address. Minitab is a statistical software tool designed for easy interactive use and for analyzing research data.
Minitab is a statistical software tool designed for easy interactive use and for analyzing research data. This software is available for download for faculty/staff and students for use on personally owned Windows devices.
Learn more about Discussion Checkpoints: a new feature in Canvas which allows you to set multiple due dates on your discussions.
MURAL enables innovative teams to think and collaborate visually together online to solve important problems.
Sometimes parents will want to access their student’s information. If they are looking to pay the bill, receive a refund, or other bill related things, they will be looking for E-Bill. If they are looking for a student’s financial aid info, schedule, grades, or some other miscellaneous things, they will be looking for Proxy Access.
OEC Multimedia Studio External Rental
Software available for School of Engineering students to install on personally owned computers
An explanation of how SharePoint sites and Teams work together for file storage.
About OnceHub ScheduleOnce at the University of St. Thomas
This article provides an orientation and overview of Microsoft OneDrive, specifically regarding on-demand and always available files, and how to use these features.
Learn about the documents you see surfaced in OneStThomas. Files you see in search and on pages roll up from Office 365 (OneDrive, SharePoint, and Teams).
How to update your user profile in OneStThomas
Information on enabling the OpenStax Assignment LTI 1.3 in Canvas
Brief description of Populate Student Calendars, which adds course appointments to Outlook based on your class schedule. Includes screenshots, a discussion of expected time delays, troubleshooting tips, and FAQ.
FindTime is an Outlook add-in for scheduling meetings. The organizer can send multiple time options through FindTime and minimize the back and forth emails in scheduling. It's installed on St. Thomas Outlook (web and desktop, Mac and Windows) by default, and can make scheduling large meetings much easier.
Use Outlook for Windows or Outlook Web to add to your safe senders list, or manage it afterwards. These setting help you manage what goes to your Junk Mail folder, and what does not.
Starting May 2025, notifications will go out for any Microsoft 365 Groups that do not have an owner. Group members will be prompted to assign a new owner. ITS recommends having at least two owners per group to avoid issues of transition of ownership.
When to use Panopto vs. Zoom for classroom lecture capture and the steps to use the Windows desktop Panopto application to record an in-person class session.
If you encounter an archived Panopto video, you can follow the directions in this Panopto knowledge base article to initiate restoring that video. Note, restoration can take up to 48 hours to complete. This article also contains examples demonstrating how archive videos are presented to content owner as well as viewers.
Documentation for adding Pearson textbooks in Canvas
To help ensure all departments have a fair opportunity and there is an even distribution of section offerings, it is asked that all departments schedule 14% of each of their sections during any one of the seven individual prime class times: 9:35 MWF, 10:55 MWF, 12:15 MWF, 1:35 MW & MWF, 9:55 TR, and 1:30 TR.
The following is a list of common issues related to Program Finder.
Qualtrics groups are good for sharing your surveys and other data with a large number of people. Rather than collaborating with individual user accounts, you can collaborate with a group to give everyone in that group access to your survey, message libraries, and panels.
Review this article to help you decide if remote proctoring is appropriate for your course. Also consider working with a STELAR instructional designer to help with this decision.
Faculty can request that a dropped student re-appear in their Canvas course
Instructions for adding the Sage Vantage LTI tool into courses that use Sage Publishing course materials
About the Salesforce Platform and Ecosystem at the University of St. Thomas
This article will provide an overview of how to create a Salesforce??Specification based on a Salesforce??EDA Report or Dashboard.
This article will provide an overview of how to edit a Salesforce Specification based on a Salesforce EDA Report or Dashboard.
An overview of the Expectations and Definition of a Salesforce EDA Report Writer
Created for experienced Salesforce report and dashboard developers, this Canvas based training will provide the knowledge and resources required to create reports and dashboards in the new Salesforce EDA environment.
An overview of the steps to take when you need a new Salesforce EDA Report Type.
Commonly used terms in Salesforce
A step-by-step guide to clone/copy a dashboard or report in Salesforce Lighting.
Instructions for signing into ScheduleOnce and syncing it with your Salesforce account and Outlook Calendar
Scalelogic Connection Setup for Mac & PC
Scalelogic media production storage and workspaces. How to request access to Scalelogic.
The URL Shortener is a web application designed to provide students, staff, and faculty the ability to both shorten URLs as well as maintain an association with the University.
This article provides the entire list of IDAR surveys! Along with each survey, purpose of survey and main contact are included as well.
Add the new Support page to your Canvas class
Looking for the right technology to help you and your team? ITS should be your first stop when exploring new applications and computing devices to solve a problem, enhance your business process, or help you better support our students. This article provides an overview of the Technology Intake Process - from the initial consult to a solution that meets your needs and budget, ITS is here to help.
An escalation path exists for a Campus Partner to disagree with a decision made during the Tech Intake Process (TIP) workflow and request a review by the ITS AVPs.
Following completion of the Technical Intake Request, an Initial Request Review is conducted to determine the next step in the TIP workflow.
Completing the Technical Intake Request form initiates the Tech Intake Process (TIP) workflow to review new or new uses of existing technologies.
The Business Case Review meeting is intended to ???Engage the right experts, at the right time, to deliver the right solution.??? By capturing initial intake details and insights from Campus Partners and ITS SMEs, exploring options for addressing Campus Partner needs, and deciding on a path forward, we ensure that we deliver a solution that meets the need of our Campus Partners while being mindful of the effort and impact to our ITS teams and architecture.
A Full Architectural Review may be selected as the decision during the TIP Business Case Review meeting. The intent of this decision is to conduct a more detailed analysis of the request due to higher-than-normal technical complexity and/or risk of the request
Completing the Technology Intake Request form initiates the Tech Intake Process (TIP) work flow to review new or new uses of existing technologies.
As part of the new Tech Intake Process (TIP), leads and a back-up from each ITS team will be notified when a request for a client need that may require new or new uses of digital technologies is submitted in Tommie Tech.
The Technology Intake Process (TIP) is utilized to review new or new uses of existing technologies and is intended to ???engage the right experts, at the right time, to deliver the right solution???.
An overview of the Data Cookbook
This is a ???how to??? page for faculty, staff, or student leaders who manage or facilitate the learning or activity in a Canvas site that is not a ???for credit course???; if you are a Badge Guide, an instructor in a staff development course, or a facilitator of a Canvas course, this article is for you!
The Tech Desk is happy to assist in basic troubleshooting of issues with viewing or accessing the Tommie Card Shop. Most Tommie Card issues and questions will be best addressed by the Tommie Card Office.
A template of the document to be shared with any school, college, or department that has started the process of connecting their data and/or technology to the Tommie Lake. It can be copied and pasted to a word document, then completed and shared as part of the on-boarding process.
YuJa Panorama's Language Translation powerful tool enables both students and faculty to access and convert course materials into multiple languages, supporting diverse learning needs and enhancing educational accessibility.
The Tech Desk is happy to assist in basic troubleshooting of issues with viewing or accessing your digital textbooks. Most textbook questions will be best addressed by the Campus Bookstore.
The Tech Desk is happy to assist in basic troubleshooting of issues with viewing or accessing The UST Print Shop. Most questions will be best addressed by the The UST Print Shop.
The following article describes how to view or download a current or past report version in Cognos Analytics 11.
Instructions for reviewing academic history using Murphy Online for all students (currently and previously enrolled).
How to create a group presentation using VoiceThread.
How to manage notifications in VoiceThread.
Adobe will not issue Flash Player updates or security patches after the EOL Date. We recommend that all users uninstall Flash Player before the EOL date (see manual uninstall instructions for Windows and Mac users). Users will be prompted by Adobe to uninstall Flash Player on their machines later this year and Flash-based content will be blocked from running in Adobe Flash Player after the EOL Date.
LiquidFiles is for all members of the university and should be used any time you need to share private and restricted St. Thomas data, files, presentations (including personal information).
Instructions on the use of Crestron AirMedia for wireless screen mirroring.
Hosts who want to limit their meeting attendees to authenticated users only, but also allow some non-authenticated users to attend, can do so by creating authentication exceptions.
Zoom Cloud Recording Retention Plan details
Steps for adding a Virtual Background in Zoom. The Virtual Background feature allows you to display an image or video as your background during a Zoom Meeting.
This article helps Zoom hosts either delete or download their cloud recordings to help with ITS capacity management and reduce university costs.
By default, zoom recordings that are saved to the cloud will automatically be deleted after 365 days per our retention policy. You can select an individual recording be exempt from this policy by following these instructions.
A digital badge is an electronic, visual indicator that shows knowledge, skills, and competencies that a student (or student employee) has gained from the training or learning experiences. This article describes digital badges for students and student employees.
This article describes the St. Thomas student technology resource called ???Tommie Tech??? Canvas site, and how faculty and staff can use this resource to support student success.
This article covers how to view and restore deleted content in your Canvas course or explore new features using the Beta environment and the Test environment.
Overview of the My Actions widget.