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An overview of the process between HR and IDAR during the enhanced partnership of data efforts starting in 2023.
Information on enabling the OpenStax Assignment LTI 1.3 in Canvas
FindTime is an Outlook add-in for scheduling meetings. The organizer can send multiple time options through FindTime and minimize the back and forth emails in scheduling. It's installed on St. Thomas Outlook (web and desktop, Mac and Windows) by default, and can make scheduling large meetings much easier.
Use Outlook for Windows or Outlook Web to add to your safe senders list, or manage it afterwards. These setting help you manage what goes to your Junk Mail folder, and what does not.
Starting May 2025, notifications will go out for any Microsoft 365 Groups that do not have an owner. Group members will be prompted to assign a new owner. ITS recommends having at least two owners per group to avoid issues of transition of ownership.
When to use Panopto vs. Zoom for classroom lecture capture and the steps to use the Windows desktop Panopto application to record an in-person class session.
If you encounter an archived Panopto video, you can follow the directions in this Panopto knowledge base article to initiate restoring that video. Note, restoration can take up to 48 hours to complete. This article also contains examples demonstrating how archive videos are presented to content owner as well as viewers.
Documentation for adding Pearson textbooks in Canvas
Provide insights on how Placement Exams appear within the Salesforce Student Portal during O&R sign-up time.
This article provides short tutorial videos showing how to embed video directly into a PowerPoint presentation and how to configure a presentation to loop continuously. These techniques are useful for event presentations or creating self-running displays.
To help ensure all departments have a fair opportunity and there is an even distribution of section offerings, it is asked that all departments schedule 14% of each of their sections during any one of the seven individual prime class times: 9:35 MWF, 10:55 MWF, 12:15 MWF, 1:35 MW & MWF, 9:55 TR, and 1:30 TR.
The following is a list of common issues related to Program Finder.
Qualtrics groups are good for sharing your surveys and other data with a large number of people. Rather than collaborating with individual user accounts, you can collaborate with a group to give everyone in that group access to your survey, message libraries, and panels.
Review this article to help you decide if remote proctoring is appropriate for your course. Also consider working with a STELAR instructional designer to help with this decision.
Faculty can request that a dropped student re-appear in their Canvas course
Instructions for adding the Sage Vantage LTI tool into courses that use Sage Publishing course materials
This article will provide an overview of how to create a Salesforce??Specification based on a Salesforce??EDA Report or Dashboard.
This article will provide an overview of how to edit a Salesforce Specification based on a Salesforce EDA Report or Dashboard.
An overview of the Expectations and Definition of a Salesforce EDA Report Writer
Created for experienced Salesforce report and dashboard developers, this Canvas based training will provide the knowledge and resources required to create reports and dashboards in the new Salesforce EDA environment.
An overview of the steps to take when you need a new Salesforce EDA Report Type.
Be aware of phishing attacks involving Salesforce and Salesforce Data Loader
An overview for viewing Campaign Member data in the Salesforce Campaign object via the Communication List Management app, used by former Lyris users in Salesforce. A Campaign record is a collection of Campaign members, individuals or corporation contacts.
Commonly used terms in Salesforce
A step-by-step guide to clone/copy a dashboard or report in Salesforce Lighting.
An overview for uploading new data into Salesforce Campaign Member object, which can be accessed within Salesforce EDA or Salesforce Marketing Cloud. Campaign members are individuals or corporation contacts that populate a Campaign within Salesforce.
Instructions for signing into ScheduleOnce and syncing it with your Salesforce account and Outlook Calendar
With Summit Events Version 0.37.0.2 (release in August 2025), users need to make Images public before utilizing in Rich Text Fields and expecting registrants to see Images within Summit Events Registration pages.
An overview for viewing data in Salesforce Campaign object via the Communication List Management app, used by former Lyris users in Salesforce. A Campaign record is a collection of Campaign members, individuals or corporation contacts.
Scalelogic Connection Setup for Mac & PC
Scalelogic media production storage and workspaces. How to request access to Scalelogic.
Introduces GitHub repositories in the St. Thomas GitHub Campus, explaining what repositories are, how to access and create them within the University organization, the differences between private, internal, and public visibility, and how to manage or transfer repositories and control access for collaborators.
This article provides the entire list of IDAR surveys! Along with each survey, purpose of survey and main contact are included as well.
Standard Classroom Audiovisual System Instructions
Add the new Support page to your Canvas class
An escalation path exists for a Campus Partner to disagree with a decision made during the Tech Intake Process (TIP) workflow and request a review by the ITS AVPs.
Following completion of the Technical Intake Request, an Initial Request Review is conducted to determine the next step in the TIP workflow.
The Business Case Review meeting is intended to ???Engage the right experts, at the right time, to deliver the right solution.??? By capturing initial intake details and insights from Campus Partners and ITS SMEs, exploring options for addressing Campus Partner needs, and deciding on a path forward, we ensure that we deliver a solution that meets the need of our Campus Partners while being mindful of the effort and impact to our ITS teams and architecture.
A Full Architectural Review may be selected as the decision during the TIP Business Case Review meeting. The intent of this decision is to conduct a more detailed analysis of the request due to higher-than-normal technical complexity and/or risk of the request
As part of the new Tech Intake Process (TIP), leads and a back-up from each ITS team will be notified when a request for a client need that may require new or new uses of digital technologies is submitted in Tommie Tech.
An overview of the Data Cookbook
This is a ???how to??? page for faculty, staff, or student leaders who manage or facilitate the learning or activity in a Canvas site that is not a ???for credit course???; if you are a Badge Guide, an instructor in a staff development course, or a facilitator of a Canvas course, this article is for you!
The Tech Desk is happy to assist in basic troubleshooting of issues with viewing or accessing the Tommie Card Shop. Most Tommie Card issues and questions will be best addressed by the Tommie Card Office.
A template of the document to be shared with any school, college, or department that has started the process of connecting their data and/or technology to the Tommie Lake. It can be copied and pasted to a word document, then completed and shared as part of the on-boarding process.
This article will provide an overview of relevant information on differences between the Self-Service Banner 8 (SSB8) - "Classic Murphy Online" and the Self-Service Banner 9 (SSB9) - "New Murphy Online" interface that rolled out on January 30, 2024.
YuJa Panorama's Language Translation powerful tool enables both students and faculty to access and convert course materials into multiple languages, supporting diverse learning needs and enhancing educational accessibility.
An overview of the 4 AI Tiers at the University based on the capabilities provided by the AI tool.
The "New Dashboard" view in Canvas offers widgets with extra details
The Tech Desk is happy to assist in basic troubleshooting of issues with viewing or accessing your digital textbooks. Most textbook questions will be best addressed by the Campus Bookstore.
The following article describes how to view or download a current or past report version in Cognos Analytics 11.
Instructions for reviewing academic history using Murphy Online for all students (currently and previously enrolled).
How to create a group presentation using VoiceThread.
How to manage notifications in VoiceThread.
Adobe will not issue Flash Player updates or security patches after the EOL Date. We recommend that all users uninstall Flash Player before the EOL date (see manual uninstall instructions for Windows and Mac users). Users will be prompted by Adobe to uninstall Flash Player on their machines later this year and Flash-based content will be blocked from running in Adobe Flash Player after the EOL Date.
LiquidFiles is for all members of the university and should be used any time you need to share private and restricted St. Thomas data, files, presentations (including personal information).
Information about Wi-Fi and Internet networks at University of St. Thomas.
Instructions on the use of Crestron AirMedia for wireless screen mirroring.
Hosts who want to limit their meeting attendees to authenticated users only, but also allow some non-authenticated users to attend, can do so by creating authentication exceptions.
Zoom Cloud Recording Retention Plan details
Steps for adding a Virtual Background in Zoom. The Virtual Background feature allows you to display an image or video as your background during a Zoom Meeting.
This article helps Zoom hosts either delete or download their cloud recordings to help with ITS capacity management and reduce university costs.
By default, zoom recordings that are saved to the cloud will automatically be deleted after 365 days per our retention policy. You can select an individual recording be exempt from this policy by following these instructions.
This article explains the Zoom student account licensing changes.
A digital badge is an electronic, visual indicator that shows knowledge, skills, and competencies that a student (or student employee) has gained from the training or learning experiences. This article describes digital badges for students and student employees.
This article describes the St. Thomas student technology resource called ???Tommie Tech??? Canvas site, and how faculty and staff can use this resource to support student success.
This article covers how to view and restore deleted content in your Canvas course or explore new features using the Beta environment and the Test environment.
There is code created by the St. Thomas CRM Team that changes the First Name, Last Name, Middle Name and Preferred Name fields in Salesforce to proper case when entered in the Salesforce Community/Application Portal and through Summit Events. In general, it makes the first letter capitalized and the rest lower case irregardless if the user typed all lowercase or uppercase or mixed case.
Overview of the My Actions widget.