Email: How to Add St. Thomas Account to iOS Mail on an iPhone

This service is for faculty, staff, and students.

On the iPhone you may be able to view St. Thomas email through the Apple Mail app by following the below directions. Should the below directions not work we recommend using the Outlook app that is available for free from the Apple app store on the device.

The Outlook app is the recommended way to view St. Thomas email outside of the browser as other mail apps provide unpredictable success and results. 


  1. Ensure your device is on it's most current Operating system Version and has all updates installed
  2. Ensure that your Mail application is completely updated
  3. Open the Settings app 
  4. Scroll down and choose "Mail"
  5. Choose "Accounts"
  6. Choose "Add Account"
  7. Choose "Microsoft Exchange" 
  8. Enter info: 
    1. Email: (where 'username' is your St. Thomas username)
    2. Description: (type a name for the account, such as "St. Thomas")
  9. Click Next
  10. At the prompt, choose "Sign In"
  11. The St. Thomas login page appears. Sign in with your account.
  12. Choose which items from your Microsoft account you want to sync with your device by toggling the sliders next to Mail, Contacts, Calendars, Reminders, and Notes.
  13. Click "Save."
  14. Check Mail and other apps, as needed, to verify that your data is accessible. Note that you might have to wait a few minutes for data to download before it is available.

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Article ID: 124812
Mon 1/18/21 11:37 PM
Mon 12/5/22 10:43 AM

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Mac and iPad support, software management, device provisioning, and ongoing maintenance