Apple Hardware and Software Support

This service is available for faculty, staff, and students.

ITS provides support for Apple devices and software, including Mac desktops and laptops, as well as iPads. This includes the configuration and ongoing maintenance of operating systems and associated software applications, as well as basic training and consultation services.

Apple devices acquired by the university are provisioned and prepared by ITS with current operating systems and applications.  Software updates are regularly installed and deployed to university devices in order to maintain appropriate levels of compatibility and security. 

Getting Started

Don't have a computer? Departments can lease or purchase hardware for your use. Learn more about our Hardware Acquisition process

Looking to purchase software for your St. Thomas Mac or iPad? See Software Purchasing & Licensing.

Request Service

Our request service form will allow you to report a problem or request assistance.

Click to Request Service

Related Articles (8)

The following article will guide you through the process of installing an app from Self Service on your St. Thomas managed iPad or iPhone.
Self Service features ITS-recommended applications and tools available for faculty and staff to install on UST Macs.
Using a browser like Microsoft Edge allows you to sync your bookmarks to your St. Thomas account.
The Jamf Connect app for St. Thomas Macs helps keep your Mac and St. Thomas account passwords in sync.


Service ID: 44252
Tue 6/23/20 10:11 AM
Mon 3/25/24 2:18 PM