Technology Intake Process: Initiate a Tech Intake Request

Tags techintake
This article is for faculty and staff.

Consulting with the ITS Business Relationship Management (BRM) team initiates the Tech Intake Process (TIP) work flow to review new or new uses of existing technologies.  

Overview 

The initial stage of the TIP workflow is the initiation of a TIP request by a Campus Partner with the assistance and consultation of their Business Relationship Management (BRM) partner.

There are Embedded Technology Partners from various teams outside of ITS (e.g. Engineering, Purchasing, Enrollment) that will engage with their BRM partner to incorporate requests originating from the embedded partner’s workflow. The Embedded Technology and BRM Partners will discuss details about the request to determine who will complete the creation and management of the TIP request and workflow.

The ITS technology Intake & Solution Process title, with the tagline ???Engage the right experts, at the right time, to deliver the right solution??? appears above a process illustration. The illustration depicts the four progressive stages of the process, including 1) Technical solutions intake, 2) ITS & client review meeting, 3) Collaborative decision, and 4) Successful solution. The first of the four steps (???Technical solutions intake???) is highlighted. A detailed description states ???Capture your needs. Single-point-of-contact with your ITS Business Relationship Manager.???

Image Description: An overview of the Technology Intake Process (TIP) workflow, with the tagline “Engage the right experts, at the right time, to deliver the right solution” appears above a process illustration. The four progressive stages of the process, including 1) Technical solutions intake, 2) ITS & client review meeting, 3) Collaborative decision, and 4) Successful solution, with the first stage highlighted.

Details

  1. Campus Partners should contact their assigned BRM partner to initiate a discussion.
    1. The BRM Department Assignment Report provides a detailed list of assignments.
  2. Following ongoing consultation between the Campus Partner and BRM partners, the Tech Intake Process (TIP) request is initiated in Tommie Tech Services by following the next KB article - Technology Intake Process: Complete the Tech Intake Request Formusing the Tech Intake Form.

Previous and Next Steps

Previous Step – Technology Intake Process: Workflow Overview
Next Step – Technology Intake Process: Complete the Tech Intake Request Form

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Details

Article ID: 158212
Created
Wed 4/3/24 9:35 AM
Modified
Mon 8/12/24 1:22 PM

Related Articles (2)

Technology Intake Process: Complete the Tech Intake Request Form
Completing the Technical Intake Request form initiates the Tech Intake Process (TIP) workflow to review new or new uses of existing technologies.
Technology Intake Process: Workflow Overview
The Technology Intake Process (TIP) is utilized to review new or new uses of existing technologies and is intended to ???engage the right experts, at the right time, to deliver the right solution???.