This service is for faculty, staff, and students.
Qualtrics is a robust and intuitive solution that allows all members of the St. Thomas community to create web-based surveys and web forms. Qualtrics's online survey solutions make it easy to capture academic insights. These insights empower faculty and students and create breakthroughs.
- Academic Research
- Experimental Design
- Student Satisfaction
- Alumni Outreach
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- Program Administration
- Institutional Assessment
- Course and Professor Evaluation
- Event Registration
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How to Log in to Qualtrics
- Access this service through the Apps and Tools menu in OneStThomas or by going to stthomas.qualtrics.com.
- If it is your first time logging in, click the "I don't have a Qualtrics account" button when prompted

- Finally, login using your St. Thomas username and password
Qualtrics Training & Support
For Qualtrics support, there are several options:
- XM Basecamp has a library of self-paced training courses. To log in:
- Navigate to XM Basecamp
- Select "Qualtrics Credentials"
- On the login page, click "Sign in with SSO"
- On the 'Enter your company's Organization ID' page input: stthomas
- You're now logged in under your St. Thomas credentials to XM Basecamp
- Qualtrics Support AI Assistant and live support agents provide technical help with any questions or challenges in the Qualtrics product.
- You can reach the Qualtrics support team by clicking the question mark with a circle around it in your Qualtrics account.
- If you need additional help after contacting Qualtrics support you can submit a ticket here: Surveys and Web Forms (Qualtrics)
- Additional on-demand resources are available from the Qualtrics knowledge base. Learn about leveraging Qualtrics for the following topics:
Troubleshooting
- On a Project, if your "Results" tab doesn't look like you expect it to, this may be due to using a template project and editing its format. To fix the view under the Results tab, create a new "Report page" to update it with your current settings and results.
Updates
As of 04/01/2025, ITS does not support the creation and distribution of faculty election ballots. However, if your group would like to use Qualtrics for your election, submit a request to have the necessary person added to the Qualtrics Groups (either 'CAS Elections' or 'Committee on Faculty Nominations and Elections (CFNE)') in order to access election ballot and distributions email templates. In terms of instructions for setting up elections via Qualtrics, use Qualtrics Support to help – you can read more about reaching out to Qualtrics Support in the instructions above. Their knowledge base has great tutorials with screenshots, and their AI Agent and human agents can help you locate and troubleshoot anything that you need at nearly anytime.
Need a list of full-time faculty to use in a Qualtrics Directory?
Need a list of full-time faculty to use in a Qualtrics Directory? Submit a ticket through the Reporting service team requesting:
- one list with all full-time faculty that includes:
- their first name
- their last name
- non-vanity email
- their primary department and
- their primary college/school
Need help creating a Sample from a Qualtrics Directory List that you've created? Contact review Qualtrics Support documentation about creating Directory Samples and/or review the screenshot below:
