Unify the University in delivering personalized experiences that enhance lifelong engagement and opportunities for revenue generation.
Salesforce is the university's "system of engagement" for the full constituent lifecycle. It is a web-based Constituent Relationship Management (CRM) platform providing a unified way for the university to deliver personalized experiences to support our mission. It brings together information from prospective students through their journey as alumni. This gives the university a single, shared view of a student's experiences, interests, and involvement during their time at St. Thomas to better serve and engage with our community. In addition to students and alumni, Salesforce also centralizes data as it pertains to St. Thomas staff and faculty.
Salesforce Ecosystem at the University of St. Thomas
Salesforce Licensed Applications
- Salesforce EDA Platform
- Salesforce Marketing Cloud
- Salesforce Pardot
- Apsona**, Apsona Dedup**, Apsona Document Merge**
- Mogli SMS**
- OnceHub ScheduleOnce**
**requires additional per user/per year licensing
To Request Access to Salesforce Licensed Applications: https://services.stthomas.edu/TDClient/1898/ClientPortal/Requests/ServiceDet?ID=51720
To Request Salesforce Data Support: https://services.stthomas.edu/TDClient/1898/ClientPortal/Requests/ServiceCatalog?CategoryID=17784
To Request a new Salesforce Field, Integration or Data Set: https://services.stthomas.edu/TDClient/1898/ClientPortal/Requests/ServiceDet?ID=41773
To Request a Salesforce Report: https://services.stthomas.edu/TDClient/1898/ClientPortal/Requests/ServiceDet?ID=41774
For all other Salesforce questions or assistance: https://services.stthomas.edu/TDClient/1898/ClientPortal/Requests/ServiceDet?ID=41922