Login to Salesforce as a Student Worker (XST Accounts)

Due to the sensitive data stored in Salesforce, student workers who need access to the Salesforce system will be required to use XST Accounts and authenticate regularly using Multi-Factor Authentication (MFA).

1. Setup MFA for XST Account

Before logging into Salesforce initially, you need to set up MFA for your XST account. If you have setup MFA for your XST account already, then skip to step 2 (Salesforce Login)

  1. Log into a campus computer in your student work area with your XST account.
  2. Open a Chrome browser window in incognito mode by right clicking on the Chrome icon and selecting “New Incognito Window”.
  3. Enter your XST username and password.
  4. Follow the steps to complete the MFA process (please select the Authenticator app for the most efficient method of using MFA).​​​​​​​
  5. Close the browser window.

 

2. Salesforce Login

 You must complete step 1 to set up MFA before logging into Salesforce

 

  1. Open a Chrome browser window in incognito mode by right clicking on the Chrome icon and selecting “New Incognito Window”.
    1. Alternatively, you can use a different browser where you haven’t already authenticated with your non-XST account (if you use chrome, use firefox or vice versa). The system will try and log you in with your student account if it knows it, which will cause an error. Cleaning out your history and cache will also solve this problem.
  2. Navigate to the Salesforce login page. (You can find this through the Apps and Tools menu within OneStThomas)
  3. Choose the option 'login with adfs’, which will redirect you to the University of St. Thomas Single Sign-On page.
  4. Enter your XST's University of St. Thomas username and 15 digit password to log in.
  5. Approve the MFA login message on your phone, as you set up in step one.
  6. Once you have done this, the system should remember your choice and redirect you to the ADFS login page automatically in the future.

Details

Article ID: 97433
Created
Wed 2/5/20 2:04 PM
Modified
Fri 1/15/21 1:22 PM