Printing: Add/Remove a Network Printer on a St. Thomas Computer

This service is for faculty, staff, and student workers. 

St. Thomas offers two styles of printing from your work computer:

  1. You can choose to print immediately as traditional printing.
     
  2. You can use the Follow-Me printing feature which allows you to have your document sent to a virtual queue that you can swipe in and pick-up later at a multi-functioning printer (MFP, ie. copier/scanner) when convenient. This is also a great option for keeping your files confidential. Learn more about FollowMe printing

We recommend setting up both methods onto your work computer which follow the same setup process.

How to Setup or Remove a St. Thomas Printer on a PC

  1. Verify you're connected to a Wi-Fi or wired ethernet network 
  2. Verify PaperCut is running on your computer (this comes pre-installed on St. Thomas computers)
  3. In the Windows search bar, search for Find Printers and click to open up a search utility.
    Windows pc instructions to search for Find Printers
     
  4. Search for a printer using the Name field. You can search by using the building code and room (such as "OEC008").
    Find Printers window on a PC
     
  5. In the search results area, double-click the name of the printer to add it to your computer.
  6. You will see a progress bar and it may take a few minutes to complete.
  7. If you go back to the Devices and Printers window from under the Start Menu, you will see the new printer shown.

 

Remove a university printer from your PC

  1. Click on the Start button
  2. Click on “Devices and Printers”
  3. Select the icon of the printer you wish to delete
  4. Under File,  choose “Remove Device

To Change your Default Printer

  1. Click on the Start button
  2. Click on “Devices and Printers
  3. Select the icon of the printer you wish to make the default
  4. Under File, choose “Set as default printer”.

 

How to Setup or Remove a St. Thomas Printer on a Mac

  1. Connect to any of the campus Wi-Fi networks
  2. Verify that PaperCut is running (this comes pre-installed on St. Thomas computers)
  3. In your applications folder, go to the Self Service App
    Logo for the Self Service App on a Mac computer
     
  4. Search for a printer using the top-left search bar. You can search by using the building code and room (such as "OEC008") or the 4-digit printer ID (such as "4038").
    Screenshot of how to search for a printer in the Self Service App
     
  5. Find the printer you'd like to add (organized by building name code - or search for FollowMe) and then click the "Install" button.
  6. Open System Preferences > Printers and Scanners to confirm that your printer has been added.

    Screenshot of printer setting options on a mac computer

NOTE: At the time you print, you may be prompted to authenticate. Be sure to enter your full username, including "@stthomas.edu"

 

How to remove a university printer from your Mac

  1. Click on the apple icon in the upper left hand corner
  2. Choose System Preferences
  3. Click on Printers & Scanners
  4. Click the - button to remove a printer
    remove printer from your Mac
     
  5. Click on "Delete Printer"

 

To report a problem or receive additional troubleshooting, please contact the Tech Desk

Details

Article ID: 96954
Created
Thu 1/30/20 12:18 PM
Modified
Fri 2/26/21 3:07 PM