Print, Scan, & Fax: Fax from a Sharp MFP

The instructions below walk through how to send a fax from a Sharp MFP on campus via the eGoldFax app.

Please note that the eGoldFax app is not installed on all campus MFPs. If you would like the eGoldFax app to be added to your department's copier/MFP, please submit a ticket to the Desktop Services and Support team using the "Click to Request Service" button above.

Did you know that you may also send a fax via your St. Thomas email? See our KB article for more information.

How to Send a Fax

  1. Log in to the MFP by swiping your ID or using the built-in keyboard.
     
  2. If prompted, choose your account.
     
  3. You see the home screen. Swipe left to go to the next page of icons.

    Image displaying the menu options after logging in to a printer.

     
  4. Choose “eGoldFax”

    Image displaying the eGoldFax icon on a printer menu

     
  5. Insert your document(s) to be faxed on either the document feeder or copier glass.
     
  6. Tap the "Fax Number" field and enter the destination fax number using the keypad that appears, then click OK.

    Then, tap the "Add to Recipients" button. (Note: you may send a fax to multiple recipients by adding additional numbers as needed.)

    All numbers must be entered as Country Code + Area Code + Number. For example "12223334444" uses "1" as the country code, "222" as the area code, and "3334444" as the number.

    image displaying the options inside the eGoldFax app on a copier
     
  7. Confirm that your fax number(s) appear in the "Recipients" list, then click the "Start" button to send the fax.

    image displaying the option to press Start to send a fax in eGoldFax

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Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.