App Virtualization Frequently Asked Questions

This service is for faculty.

Select desktop applications can be streamed online through a process called application virtualization. ITS leverages Amazon AppStream to manage the resources required behind the scenes to host and run your applications, to scale access automatically, and to provide access to your students/designees on demand. AppStream provides users access to the applications they need on the device of their choice, with a responsive, fluid user experience.

What are the benefits of using software in a virtual environment?

  • All students can access the same version of software regardless of their device with a Web browser
  • Students do not need to visit a particular lab computer to access software
  • Provides access to software on demand from anywhere there is an Internet connection
  • Hardware requirements are minimal for the student or end-user
  • Scalable and cost-effective

How to log in and access virtual applications

Once the software is set up in the virtual environment, a sharable link is provided to the requester. Individuals will access the link from their browser and log in using their St. Thomas credentials. Service will be available anywhere you have access to the Internet via an HTML5 Web browser.

Video walk through

Who receives access?

Access is given based on users identified during setup. AppStream applications are usually restricted to specific class rosters, but access can be customized depending on your specific need.

How long does access to the software last?

  • For academic use - Once set up, the virtual applications will remain available for active students during the entirety of their semester in your course. Faculty will need to request their instance of software for each semester they plan to offer the course.
  • For administrative use - This will be determined case by case.

How to setup a new virtual software application?

Please request access at least 4 weeks in advance by completing our AppStream request form.

As requests are received, we first verify that existing software licensing permits use of the application in AppStream. If so, applications are built so that requestors can test them before making them accessible to end-users.

If after testing it is determined by the faculty member that the solution will meet the needs of the course, the environment is deployed to production and made available to students.

What software titles can be virtualized using AppStream?

The following applications are currently in use in AppStream at St. Thomas. Note that some titles are limited to specific groups due to licensing constraints. If you would like to make one of the following apps available to your students, please contact us to begin the process:

  • SPSS Statistics
  • Minitab
  • Mathematica
  • JMP Pro
  • Microsoft Office 2019 (Word, Excel, PowerPoint, Access, OneNote, Publisher)
  • Microsoft PowerBI
  • Palisade Decision Tools
  • Alteryx
  • Tableau and Tableau Prep
  • R and RStudio
  • ArcGIS
  • EES
  • CodeBlocks
  • Visual Studio

How to open files and save data while using a virtual software?

Go to the related articles section of this article for step-by-step instructions on how to open files and save your work. 

How to print from Amazon AppStream

Go to the related articles section of this article for step-by-step instructions on how to print your work from the virtual app. 


 To report a problem or receive additional troubleshooting, please contact the Tech Desk

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Article ID: 99103
Mon 2/24/20 2:08 PM
Wed 2/17/21 12:58 PM