Non-ITS Systems & General IT Advice

Articles about various systems at University of St. Thomas that are not managed by, supported by, or controlled by ITS as well as articles that contain general advice for information technology subjects. These articles and references are listed as a general guide and courtesy. Please contact the respective departments for additional assistance.

Articles (23)

Adobe Flash Player in Web Browsers

Adobe will not issue Flash Player updates or security patches after the EOL Date. We recommend that all users uninstall Flash Player before the EOL date (see manual uninstall instructions for Windows and Mac users). Users will be prompted by Adobe to uninstall Flash Player on their machines later this year and Flash-based content will be blocked from running in Adobe Flash Player after the EOL Date.

Basic Website/Browser Troubleshooting

Information about general web browser use.

Clearing Web Browser Cookies and Cache

Information and instructions for clearing web browser cache and cookie data.

Disabling Wi-Fi Direct on Roku Devices

Information and instructions about disabling Wi-Fi Direct on Roku devices.

Enabling and Disabling Javascript in Web Browsers

Information and instructions to enable or disable javascript in web browsers.

Enabling or Disabling Web Browser Pop-Ups

Information and instructions for enabling or disabling pop-ups in web browsers.

Enabling Third Party Browser Cookies

Information and instructions to enable third-party cookies for web browsers.

Getting Assistance with the Student Housing System

Information about getting assistance with the Student Housing System at Univeristy of St. Thomas.

Grading Scantrons

Information about where to grade Scantron forms at University of St. Thomas.

Learning and Performance Management (Cornerstone) Troubleshooting

In formation about the Learning and Performance Management (Cornerstone) software at University of St. Thomas.

Logging into TK20 and Troubleshooting Problems

Information about logging into the TK20 system, by Watermark, at University of St. Thomas.

My Health Portal

Information about My Health Portal service used by the Center for Well Being at University of St. Thomas.

Opening a Private or Incognito Window

Information about private / incognito windows in web browsers and instructions for using them.

Personal Computer Recommendations for Incoming Students

Information about general personal computer recommendations for incoming students to University of St. Thomas.

Personal Computer Repair

Information about hardware support for personally owned devices at University of St. Thomas.

Personal Computers: Law Student Frequently Asked Questions

Information and general IT advice for incoming students of University of St. Thomas School of Law on personal computer needs.

Prime Class-Time Policy

Information about prime class-times at the University of St. Thomas. To help ensure all departments have a fair opportunity and there is an even distribution of section offerings, it is asked that all departments schedule 14% of each of their sections during any one of the seven individual prime class times: 9:35 MWF, 10:55 MWF, 12:15 MWF, 1:35 MW & MWF, 9:55 TR, and 1:30 TR.

S&P Capital IQ Pro Excel Add-On SSO Setup

Information about the S&P Capital IQ Pro Excel Add-On supported by the University of St. Thomas Libraries.

Talent Management System (ICIMS)

Information about the Human Resources Talent Management System (ICIMS) at University of St. Thomas.

Tommie Card Shop Troubleshooting

Information about TommieCard shops.

Troubleshooting University of St. Thomas Parking Portal

Information about the University of St. Thomas Parking Portal where UST members may purchase and reserve parking passes, pay fees or fines, or join a waitlist.

Updating Your Web Browser

Information and instructions for updating your web browsing software.

UST Bookstore/Campus Stores

The Tech Desk is happy to assist in basic troubleshooting of issues with viewing or accessing your digital textbooks. Most textbook questions will be best addressed by the Campus Bookstore.