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This article is for faculty, staff, and students in the College of Engineering and Computer & Data Sciences departments.
Beginning Fall 2026, support for technology in the College of Engineering and Computer & Data Sciences departments is transitioning to ITS. As a result, the method in which users request help is also changing. Below are links to frequently-used services in the ITS Service Catalog, where users can submit requests directly to subject matter experts for faster response and resolution.
We also recommend using the Tommie Tech Ai search as a way to find answers to common questions from our Knowledge Base.
Classroom Technology Emergencies
If you need immediate assistance with technology in a classroom, please call the ITS Tech Desk at 651-962-6230 and press "1" to get connected to the emergency line. A technician will be dispatched to assist you in your classroom if necessary.
General Help Requests
Unsure of which service to use? Submit a General Help Request for the Tech Desk to review and reassign to an appropriate support team, as needed.
Common Categories and Services
Below are links to some of the most commonly-used categories and services in the ITS Service Catalog. You may also browse the entire catalog or search for services using the search box the top of this page.
To report a problem or receive additional troubleshooting, please contact the
Tech Desk.