This service is available for faculty, staff, students, and student clubs.
Event Support Services is dedicated to providing technology consultation and support services for events on both the St. Paul and Minneapolis campuses.
NOTE: A 7 day notice is required for all Classroom & Event Technology requests, and a 10 day notice is required for Event Recording requests.
We support events ranging from lectures and meetings to award ceremonies and concerts. Our experienced staff is capable of providing assistance with determining what type of audio/visual technology will best meet event needs. We are here, along with the other University service providers, to empower and assist you with planning and executing a successful event.
ITS provides the following event services:
- Tech assistance to start an AV system and load content
- Lecture capture assistance
- Conferencing and Webinar assistance
- Large-scale technical needs for events
About Event Support Services
| Service Type |
Description |
| Tech Assist |
An Event Support tech can provide on-site assistance to start a room system and load any media to be presented. For complex events, we will work with you to determine if an on-site technician is required to operate any equipment. |
| Playback pre-recorded or streaming media |
Most spaces on campus have the ability to play audio or video through either streaming or directly from digital files. If you have mixed media sources, we can assist you with consolidating all of your media into one PowerPoint presentation to simplify the playback process. |
| Phone & Video Conferencing |
ITS can assist you with the resources needed to host or participate in a phone or video conference from the comfort of your office or a dedicated room on campus using the Zoom software. |
| Webinars |
Webinars are typically training meetings or events at which an individual is presenting to remote groups. Zoom software can accommodate this request and most rooms on campus can support the viewing of webinars with the built-in presentation systems and speakers. If you wish to host a webinar, please use the Request Service form on this page and we will respond requesting additional details needed for scheduling and supporting your webinar. |
| Voice Amplification |
All large venues have what we call ‘voice reinforcement’ built into the room. Most of these rooms do not have the capability of adding additional microphones. Please use the ‘Additional Details’ field on the Request Service form to describe what will be taking place at your event. We can then assist with choosing the right number and type of microphones to meet your needs. |
| Live Musical Performance |
If you are having live music at your event, please use the ‘Additional Details’ field on the request service form to provide details to our event team, including any riders, so that we can determine which space will work best for you. Some venues on campus have the capability to support small music ensembles and DJs. |
| Event Recording |
ITS can assist with recording your event. Please note that written permission, to be kept in your records, is required from all presenters. There is a small materials fee for each recording. Recording sessions longer than 2 hours may require the hiring of a freelancer. This cost is borne by the requesting department. The fee ranges from $300 for a half day to $600 for a full day. Recording requests do not include any post recording editing other than to trim off leading and trailing footage captured before your event begins and after the conclusion of the event. |
Getting Started
Before reserving a space, please consult us for assistance determining which venues are best suited to meet the potential use of technology for an event.
Request technology assistance for your event directly in the 25Live reservation system when booking your event or by clicking the request service button at the top of this page.
If you're in the middle of a meeting or event and the technology begins to malfunction, please contact the Tech Desk emergency line at 651-962-6230 (ext. 26230) and press number 2 to go to our event and classroom emergency line.
Request Service
Our request service form will allow you to request a consultation, or report a problem.