General Help Request

You can get support for your technology problems through a variety of ways: 

• Use the search box at the top of this page to search our Service Catalog and Knowledge Base for common questions and to request help related to a specific St. Thomas technology service.
   
• If you are unable to locate the service in our catalog and you would like to open a general ticket with ITS, click the "Submit Request" button on this page and complete the form.
   
• Visit the Tech Desk and Support Options Knowledge Base Article to learn how to chat, call, and email the Tech Desk.