Digital Accessibility Services

This page provides an introduction to the Digital Accessibility Service area. 

Digital Accessibility Services

This Digital Accessibility Service area refers to the proactive (planning in advance) to help everyone to have digitally accessible access and use of digital content, technology applications, and electronic information communications (EIT). 

Important: Refer to the end of this page if you are instead looking for where to go for Disability Accommodations. 

Digital Accessibility Introduction 

Start by reading this Digital Accessibility Introduction: What, Why and How? Self-paced resources to help you grow your accessibility skills!

Request Service Tickets

For additional help, click Request Service on this page for the following areas of Digital Accessibility information and assistance:  

• Captioning for Audio Visual (AV)/Media Captioning

• Academic Technology Accessibility (Canvas, YuJa Panorama, and more)

• Document Accessibility (Word documents, PowerPoints, alt text, etc)

• Websites (St. Thomas) Accessibility

• Other Digital Accessibility Support or Consultation

Technology Purchasing (Procurement): Plan ahead for accessibility as you purchase or consider new software, hardware and technologies. 

• Start by reading Digital Accessibility Technology Purchases: Questions to Ask
• This article also gets you started in a more formal Tech Intake Process that also incorporates screening for digital accessibility. Or if you are not quite sure where to go, submit a ticket to the Digital Accessibility Service team and select "other" to explain your situation. 

Note: The Digital Accessibility Services and Assistance team is not able to urgently respond to tickets although we do our best. As you wait for a response to a ticket, continue to explore the resources and ideas in the Digital Accessibility Introduction article. 

Accommodation Requests 

We also want you to know where to direct your Accommodation Requests (not to the Digital Accessibility ticket area) so you get the right support. 

Accommodation Requests

• If you are a student seeking disability accommodations for situations other than student employment, please contact Disability Resources for confidential support. 
• If you are a member of our staff or faculty seeking individual accommodation regarding a disability, please contact the Benefits team within Human Resources for confidential support. You can reach the Benefits team via the askHR link and do not need to include any private health information in your request beyond requesting an “Accommodation Consult from Benefits.” 
• Students seeking accommodation related to student employment should use the askHR link as outlined above for faculty and staff.