ITS provides the following services in the campus residence halls:
- Computer Labs
- Printers
- Cable TV services
- XFINITY On Demand live streaming
- Wi-Fi & Network services
What to Bring to Campus?
| Approved Devices |
Technology to Leave at Home |
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The following list is our recommendation for devices that are most-compatible with our campus network.
- Personal laptops / desktops
- Game consoles
- Tablets
- Mobile phones
- Smart TVs
- Chromecasts
- Wired printers via USB cord (note: wireless printers do not work on our network. See the technologyy to leave at home section for how students can use campus printers).
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These devices are NOT recommended on campus.
- Printers - students to do not need to bring a printer to campus because there are campus printers already provided in the residence halls and libaries. In addition, students are given a complimentary print credit each semester to use at campus printers. To learn more and to monitor your balance, view our printing FAQ page. If students chose to have a printer in their room, we ask that they bring wired printers rather than wireless for a more reliable printing experience.
- Wireless Routers - These damage the strength of the wi-fi for all users on the network. If you experience slow internet speeds please contact the Tech Desk.
- TV Converter Box - If students bring their own TV, they will have access to Cable TV Channels and several HD channels on campus
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- To avoid creating network issues for yourself and your roommates and neighbors, as well as to avoid violating the University's Responsible Use of Computing Resources Policy please read these notes:
- If you have a Roku device in you living space please follow the directions here https://services.stthomas.edu/TDClient/1898/ClientPortal/KB/ArticleDet?ID=141020 to disable the device's features that interfere with network traffic. This should be done on any other "internet of things" devices (like wireless printers) that put out a constant wireless signal.
- Do not use the hotspot by your cell phone or other devices. Make sure this feature is turned off when in your student housing
- Disconnect any personal mini-switches or access points
Connecting Devices to the Internet
- Wi-Fi For personal devices like laptops, phone, and tablets: Use the UST network and sign-in with your St. Thomas username (do not include the @stthomas.edu) and password. This network is secure and encrypted to protect your information.
- Wi-Fi for game consoles and media streaming devices: Use the UST-Open network for devices that do not allow you enter in a password.
- Wired Ethernet: Simply plug your gaming device into the network wall jack. Your gaming device should automatically connect and be profiled after a reboot.
With either connection, wired or wireless, a reboot will be necessary after connecting to the network.
View our Wi-Fi Troubleshooting article for more information.