ITS provides the following services on campus and in the campus residence halls:
- Computer Labs
- Wi-Fi & Network services
- Printers
- Cable TV services
- XFINITY On Demand live streaming (available only for students residing on campus)
What to Bring to Campus?
| Approved Devices |
Technology to Leave at Home |
|
The following list is devices that are often compatible with our campus network.
- Personal laptops / desktops
- Game consoles
- Tablets
- Mobile phones (no hotspots)
- Smart TVs
- Wired printers via USB cord (note: wireless printers do not work on our network. See the technologyy to leave at home section for how students can use campus printers).
- Some IOT and streaming devices (Alexa, Apple TV, Roku, Chromecast, etc.)
- Some Rokus will require you follow the procedure here before using and some models of Roku will not work in our campus network
|
These devices are NOT recommended on campus.
- Printers - students to do not need to bring a printer to campus because there are campus printers already provided in the residence halls and libaries. In addition, students are given a complimentary print credit each semester to use at campus printers. To learn more and to monitor your balance, view our printing FAQ page. If students chose to have a printer in their room, we ask that they bring wired printers rather than wireless for a more reliable printing experience.
- Wireless Routers or extenders - These damage the strength of the wi-fi for all users on the network. If you experience slow Internet speeds please contact the Tech Desk.
- TV Converter Box - If students bring their own TV, they will have access to Cable TV Channels and several HD channels on campus
|
- To avoid creating network issues for yourself and your roommates and neighbors, as well as to avoid violating the University's Responsible Use of Computing Resources Policy please read these notes:
- If you have a Roku device in you living space please follow the directions here https://services.stthomas.edu/TDClient/1898/ClientPortal/KB/ArticleDet?ID=141020 to disable the device's features that interfere with network traffic. This should be done on any other "internet of things" devices (like wireless printers) that put out a constant wireless signal.
- Do not use the hotspot by your cell phone or other devices. Make sure this feature is turned off when on campus or in your student housing
- Disconnect any personal mini-switches or access points
- Devices incompatible with our network (we have not been able to make them work)
- Smart lights or bulbs
- Hue lights and similar wifi enabled lighting requiring an ethernet hub and wifi
- Smart plugs (most or all)
- Hatch alarm clocks
- Some models of Roku
- Most devices that serve as a smart "Hub" or "Home""
- Cameras of any kind (security, IP, wifi, etc)
- Including Ring doorbells
- Not welcome for both functionality reasons and privacy/security reasons
- Smart appliances (most or all)
Connecting Devices to the Internet
- Wi-Fi For personal devices like laptops, phone, and tablets: Use the UST network and sign-in with your St. Thomas username (do not include the @stthomas.edu) and password.
- Wi-Fi for game consoles and media streaming devices: Use the UST-Open network for devices that do not allow you enter in a password.
- Wired Ethernet: Simply plug your gaming device into the network wall jack. Your gaming device should automatically connect and be profiled after a reboot.
With either connection, wired or wireless, a reboot will be necessary after connecting to the network.
View our Wi-Fi Troubleshooting article for more information.