Faculty and Staff support for Financial Aid data, systems and processes.

Services (22)

Admin Level/Counselor Assignment

Report an issue with an Admin Level or Counselor Assignment.

Aid Year Setup

Processes and information needed to setup new Aid Year.

Bulk Cancellation of Aid

Request cancellation of financial aid for groups of more than 15 students.

Disbursement

Request to start or stop disbursements.

Drop/Add

Request freezing enrollment on ROAENRL as part of 10th day term process or adjustment of aid due to frozen enrollment.

Exit Counseling

Report an issue or request additional features related to Exit Counseling.

FAFSA

Report an issue with the importing of FAFSA information.

Federal Student Aid (FSA) User Access

Request NSLDS/COD/FAA access for Financial Aid Staff.

FISAP

Request services related to Fiscal Operations Report for Application to Participate.

Grants

Report an issue or request additional features relating to awarding or disbursements of grants.

Holds

Report an issue with a current ROAHOLD or request addition of a new hold.

Loans

Report an issue with origination or disbursement of loans.

Messages

Report a problem with a current ROAMESG or request addition of a new message.

Misc.

Request a service that does not have a category.

Packaging Set Up

Processes and information needed to setup packaging.

R2T4 NSC Updates

Request services related to R2T4 NSC process.

Requirements

Report a problem with a current RRAAREQ requirement or request addition a new requirement.

Satisfactory Academic Progress (SAP)

Request Graduate or Undergraduate Satisfactory Academic Progress be run after End of Term process has completed.

Scholarships

Request to update scholarship applications status in SalesForce.