Popular Services

OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


The much-awaited soft launch of “New Murphy Online” is finally here! Take advantage of this opportunity to explore and familiarize yourself with the update interface. We value your input, so feel free to share your feedback, requests or any issues you may encounter.


From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,


Form for requesting a change of permissions or details on an existing account


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


Banner contains the university's system of record for alumni, employee, financial, and student information.


Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates


Services providing technology and data support for the Enrollment Management division.


Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance


Request a service that does not have a category.


Requests for manual adjustments to a student's degree evaluation.


IDEA forms are designed to provide faculty with feedback about their courses.


ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.


Create and update reports, audit data for accuracy, and use data for accreditation.


ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.


BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.


Telephone, Voicemail, and Long Distance services.


We support events ranging from lectures and meetings to award ceremonies and concerts.


Request to merge contacts within Salesforce


Get started with Development and Cloud Tools at the University of St. Thomas. This is the Dev & Cloud Learning Hub for Students, Staff, and Faculty with Tools, Tips, and Resources to set up developer and cloud environments and start building.


​ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.


ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.