Popular Services

OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.

Request assistance with:
-Adding or Removing access to Banner, Cognos, Optix, Salesforce, Shared Email-Boxes, Murphy Advisor Menu, or TDX technician ticketing system
-Adding/Updating Vanity a Email Address
-Updating your Display Name (after first having HR, Registrar, or your Grad Program Coordinator correct it in Banner)

Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.

The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.

ITS can provide data, integrate it with databases, and help you understand how to utilize data to achieve your goals.

Create and update reports, audit data for accuracy, and use data for accreditation.

From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,

Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates

If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**

Banner contains the university's system of record for alumni, employee, financial, and student information.

We support events ranging from lectures and meetings to award ceremonies and concerts.

Telephone, Voicemail, and Long Distance services.

Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance

ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.

Wired and Wireless connectivity support

If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts

ITS manages access and the administration of data at St. Thomas.

Request a new application or license for your St. Thomas computer.

ITS partners with the MIC team to manage the university's websites including: Cascade, T4, OneStThomas, Wordpress blogs, and the asset bank photo database.

New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.

Request a service that does not have a category.

Requests for manual adjustments to a student's degree evaluation.

ITS is here to serve you with data analytics. This can include: solving a business problem, data exploration, statistical modeling, predictive modeling, or post-survey results exploration.

ITS uses Remote Desktop and Amazon AppStream to provide virtual access to software and lab environments.