Popular Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Form for requesting a change of permissions or details on an existing account
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts
Banner contains the university's system of record for alumni, employee, financial, and student information.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Request a new application or license for your St. Thomas computer.
Request data points, lists, reports, or dashboards about St. Thomas and our community.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
Services providing technology and data support for the Enrollment Management division.
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.
Telephone, Voicemail, and Long Distance services.
Get started with Development and Cloud Tools at the University of St. Thomas. This is the Dev & Cloud Learning Hub for Students, Staff, and Faculty with Tools, Tips, and Resources to set up developer and cloud environments and start building.
ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.
Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
We support events ranging from lectures and meetings to award ceremonies and concerts.