Popular Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Form for requesting a change of permissions or details on an existing account
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Banner contains the university's system of record for alumni, employee, financial, and student information.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Request a new application or license for your St. Thomas computer.
Services providing technology and data support for the Enrollment Management division.
We support events ranging from lectures and meetings to award ceremonies and concerts.
Request data points, lists, reports, or dashboards about St. Thomas and our community.
Get started with Development and Cloud Tools at the University of St. Thomas. This is the Dev & Cloud Learning Hub for Students, Staff, and Faculty with Tools, Tips, and Resources to set up developer and cloud environments and start building.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
To support Faculty and Staff who periodically require extra computers or other technology equipment in their work, ITS manages a number of checkout devices, mostly laptops and projectors. Other equipment is available to be used in classrooms and event spaces on request, as well.
Libraries and MIC partner together to manage Faculty Profiles. These live in Research Online and our External Websites (Cascade).
Telephone, Voicemail, and Long Distance services.
Requests for manual adjustments to a student's degree evaluation.
Send your communications to a large group of individuals through our mass email tools including: Marketing Cloud and Auto DGs.