Identity and access management, including accounts, authentication, access, and role-based provisioning at the enterprise level.

Services (9)

Account - New Courtesy

New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.

Account - New Secondary

If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts

Account - New Service, Shared Mailbox, or Generic

For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.

Account - Update Access and Permissions

Form for requesting a change of permissions or details on an existing account

Account Termination - Standard

For requests - typically from managers - related to employee departures. Requests can include guidance, data preservation, and other off-boarding account issues.

Active Directory and Authentication Services

For Single Sign On (SSO) requests, Azure application registration, questions about directory design and integration, and all things related to authentication.

LastPass Password Manager

LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.

Microsoft Identity Manager (MIM)

For requests related to Microsoft Identity Manager - these requests are usually internal to ITS.