My Recently Visited Services

Telephone, Voicemail, and Long Distance services.


OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


Request NSLDS/COD/FAA access for Financial Aid Staff.


This ticket is used address questions related to repeat questions.


ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.


Report a problem with a current RRAAREQ requirement or request addition a new requirement.


If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


Libraries and MIC partner together to manage Faculty Profiles. These live in Research Online and our External Websites (Cascade).


Form for requesting a change of permissions or details on an existing account


Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office.


The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.


ITS facilitates the repair and maintenance of all leased HP and Apple computers.


Mac and iPad support, software management, device provisioning, and ongoing maintenance


Services to help you to improve your digital accessibility use including Academic Technology, Closed Captioning with Media, Documents, Website, and Other Areas for Consultation.


Processes and information needed to setup new Aid Year.


Request data points, lists, reports, or dashboards about St. Thomas and our community.


Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates


Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.


Notice something fishy (or phishy) with an account or system? Start here.


Jitterbit is used at St. Thomas to intergrate Banner, Salesforce, and other third party software.