My Recently Visited Services
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Banner contains the university's system of record for alumni, employee, financial, and student information.
Report an issue or request additional features relating to awarding or disbursements of grants.
Request Graduate or Undergraduate Satisfactory Academic Progress be run after End of Term process has completed.
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
A form used to cross list sections together that meeting at the same time and place with the same instructor but may be under multiple crns.
Includes all the cool collaborative tools that our STELAR team recommends for your instructional collaboration needs!
Support for The Arches Suite of homegrown instructional technology applications built and maintained by Instructional Technology, including course evaluation (TommiEval), syllabus management (SyllaVault), and faculty toolkit (Tommie Toolkit) integrations with Canvas LMS.
For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.
Telephone, Voicemail, and Long Distance services.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.
Announcements, news, events, and other content advertised on digital signage poster displays across campus.
The Mechdyne Data Visualization wall is a 35’ x 8’ display on OSS LL10 that can show 2D and 3D visualizations.
Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).
Jitterbit is used at St. Thomas to intergrate Banner, Salesforce, and other third party software.
Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce. Faculty election actions and instructions.