My Recently Visited Services
Services providing technology and data support for the Enrollment Management division.
Requests for manual adjustments to a student's degree evaluation.
Managed through Salesforce with direct feeds to the St. Thomas website for Marketing purposes.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
Consultation and support for department-owned systems and services which require ITS involvement
Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.
Microsoft Office 365 provides several options for building forms, web applications, workflows, approvals, and automation.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
We support events ranging from lectures and meetings to award ceremonies and concerts.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
ITS purchases and manages all software and cloud services installed on (or accessed from) workstations owned or managed by the university. Departments take advantage of price breaks as a result of aggregate buying, and university-wide management of software and service licensing ensures that the university remains in compliance with copyright laws.
Text Messaging via the Salesforce or Marketing Cloud Platforms for enhanced communication efforts.
If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).
ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
St. Thomas offers Zoom and Microsoft Teams that allow you to host virtual audio/video meetings.