My Recently Visited Services
Services providing technology and data support for the Enrollment Management division.
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Request a new application or license for your St. Thomas computer.
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
Request adjustments to the student degree evaluations.
Libraries and MIC partner together to manage Faculty Profiles. These live in Research Online and our External Websites (Cascade).
Poll Everywhere allows students to respond to class polls via text messages and a web interface.
Request or inquire about licensing and/or options for providing electronic signatures.
IDEA forms are designed to provide faculty with feedback about their courses.
Technology asset moves, including those required for construction projects
ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.
STELAR can work with degree programs and academic departments to convert programs, certificates and courses into online formats in support of new enrollment
Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.
Requests for Scalelogic storage space and user access.
Co-create and implement online (digital) student learning supports such as orientations sites, student-focused technology resources, and success tools. Advocate for a connected, equitable, student digital experience. Work in partnership with stakeholders to develop and manage academic support success systems that incorporate digital tools and practices.
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.