My Recently Visited Services
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.
Banner contains the university's system of record for alumni, employee, financial, and student information.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Store your personal user files in OneDrive, part of Office 365. Sync files to your computer and easily share content with others.
For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.
IT service management (or ITSM) refers to the implementation, administration, request management, and delivery of IT services to meet the needs of the university.
Telephone, Voicemail, and Long Distance services.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
Announcements, news, events, and other content advertised on digital signage poster displays across campus.
Jitterbit is used at St. Thomas to intergrate Banner, Salesforce, and other third party software.
The Mechdyne Data Visualization wall is a 35’ x 8’ display on OSS LL10 that can show 2D and 3D visualizations.
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.
Need to send sensitive data but aren't sure how to do it securely? LiquidFiles is here to help!
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.
St. Thomas offers Zoom and Microsoft Teams that allow you to host virtual audio/video meetings.
The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.