My Recently Visited Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
IDEA forms are designed to provide faculty with feedback about their courses.
Form for requesting a change of permissions or details on an existing account
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
Tell us how we can update your Cognos/Salesforce report or dashboard.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
Tracking of university assets, management of asset warehouse, and reporting of asset information.
The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.
The Salesforce platform is supporting Alumni and Constituent engagements for the St. Thomas.
Request data points, lists, reports, or dashboards about St. Thomas and our community.
Please note this service has moved.
The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.
Libraries and MIC partner together to manage Faculty Profiles. These live in Research Online and our External Websites (Cascade).
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
Technology asset moves, including those required for construction projects
Requests for Degree Works such as section based prerequisites, custom degree evaluations, updates to the evaluation codes, etc.