My Recently Visited Services

To support Faculty and Staff who periodically require extra computers or other technology equipment in their work, ITS manages a number of checkout devices, mostly laptops and projectors. Other equipment is available to be used in classrooms and event spaces on request, as well.


OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.


The OEC Multimedia Studio provides access to professional grade video production equipment and production assistance.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.


ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.


Wired and Wireless connectivity support


If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts


Form for requesting a change of permissions or details on an existing account


From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,


This service is to provide assistance for highly specialized media production systems in the Schoenecker Center E-Media Video Studio (SCC 104) and the OEC Multimedia Studio (OEC LL2).


Store your personal user files in OneDrive, part of Office 365. Sync files to your computer and easily share content with others.


Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.


Consultation and support for department-owned systems and services which require ITS involvement


Telephone, Voicemail, and Long Distance services.


Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.


This form is primarily used by other tech teams at St. Thomas (ETA, SDR, CRM, etc.) to request modifications to Salesforce fields, ODSP, and TommieLake.


Please note this service has moved.

The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.


Request a service that does not have a category.


Requesting updates and changes to the Appworx integration processes with Salesforce and Banner


New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.


ITS uses Remote Desktop to provide virtual access to software and lab environments.