My Recently Visited Services

ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.


OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.


Report an issue with a current ROAHOLD or request addition of a new hold.


Request related to diploma requests or templates.


Notice something fishy (or phishy) with an account or system? Start here.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


Report a problem with a current ROAMESG or request addition of a new message.


Security Operations Controls includes the support and management of security controls for a variety of enterprise platforms and technologies. The controls may include both proactive controls that help prevent security events, and reactive controls that help detect and limit their impact.


Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates


Oh no! Let us know of any incidents in Cognos, Salesforce reporting, the Data Cookbook, or the IDAR website.


Telephone, Voicemail, and Long Distance services.


Unsure about some data? Let us know and we can take a look at your data to validate it, or we can check out inconsistencies you’re seeing in our reports or dashboards.


Banner contains the university's system of record for alumni, employee, financial, and student information.


Please note this service has moved.

The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.


A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. Badge and Microcredential Service team staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.


Libraries and MIC partner together to manage Faculty Profiles. These live in Research Online and our External Websites (Cascade).


Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.


The Salesforce platform is supporting current student engagements for Undergraduate and Graduate Students.


Request to update scholarship applications status in SalesForce.


BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.


Get started with Development and Cloud Tools at the University of St. Thomas. This is the Dev & Cloud Learning Hub for Students, Staff, and Faculty with Tools, Tips, and Resources to set up developer and cloud environments and start building.