My Recently Visited Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Request a new application or license for your St. Thomas computer.
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.
The OEC Multimedia Studio provides access to professional grade video production equipment and production assistance.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Please note this service has moved.
The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
Notice something fishy (or phishy) with an account or system? Start here.
Banner contains the university's system of record for alumni, employee, financial, and student information.
Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).
Oh no! Let us know of any incidents in Cognos, Salesforce reporting, the Data Cookbook, or the IDAR website.
Requests for Scalelogic storage space and user access.
Automatically back up your St. Thomas Mac or PC user files using CrashPlan.
To support Faculty and Staff who periodically require extra computers or other technology equipment in their work, ITS manages a number of checkout devices, mostly laptops and projectors. Other equipment is available to be used in classrooms and event spaces on request, as well.
Requests for manual adjustments to a student's degree evaluation.
Get started with Development and Cloud Tools at the University of St. Thomas. This is the Dev & Cloud Learning Hub for Students, Staff, and Faculty with Tools, Tips, and Resources to set up developer and cloud environments and start building.
Managed through Salesforce with direct feeds to the St. Thomas website for Marketing purposes.
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.