My Recently Visited Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Form for requesting a change of permissions or details on an existing account
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. Badge and Microcredential Service team staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Banner contains the university's system of record for alumni, employee, financial, and student information.
Access to High-Performance Computing resources, HPC build consultation, help with algorithm development and implementation.
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
Poll Everywhere allows students to respond to class polls via text messages and a web interface.
Services providing technology and data support for the Enrollment Management division.
Requesting updates and changes to the Appworx integration processes with Salesforce and Banner
A form used to cross list sections together that meeting at the same time and place with the same instructor but may be under multiple crns.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.
The ITS status dashboard provides a high-level overview of the performance of ITS services, includes scheduled maintenance events and outages.