My Recently Visited Services
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
Form for requesting a change of permissions or details on an existing account
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
Telephone, Voicemail, and Long Distance services.
IDEA forms are designed to provide faculty with feedback about their courses.
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Banner contains the university's system of record for alumni, employee, financial, and student information.
Store your personal user files in OneDrive, part of Office 365. Sync files to your computer and easily share content with others.
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
Mac and iPad support, software management, device provisioning, and ongoing maintenance
A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. Badge and Microcredential Service team staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.
Spread your department's news and events with the rest of the university community.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Includes all the cool collaborative tools that our STELAR team recommends for your instructional collaboration needs!
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
Request cancellation of financial aid for groups of more than 15 students.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Announcements, news, events, and other content advertised on digital signage poster displays across campus.
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.
Co-create and implement online (digital) student learning supports such as orientations sites, student-focused technology resources, and success tools. Advocate for a connected, equitable, student digital experience. Work in partnership with stakeholders to develop and manage academic support success systems that incorporate digital tools and practices.