My Recently Visited Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Form for requesting a change of permissions or details on an existing account
The OEC Multimedia Studio provides access to professional grade video production equipment and production assistance.
ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.
ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Virtual Reality experiences for individual or classroom use.
Get started with Development and Cloud Tools at the University of St. Thomas. This is the Dev & Cloud Learning Hub for Students, Staff, and Faculty with Tools, Tips, and Resources to set up developer and cloud environments and start building.
Consultation and support for department-owned systems and services which require ITS involvement
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
For Single Sign On (SSO) requests, Azure application registration, questions about directory design and integration, and all things related to authentication.
For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.
For requests related to Microsoft Identity Manager - these requests are usually internal to ITS.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Notice something fishy (or phishy) with an account or system? Start here.
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
For requests - typically from managers - related to employee departures. Requests can include guidance, data preservation, and other off-boarding account issues.
Banner contains the university's system of record for alumni, employee, financial, and student information.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.