My Recently Visited Services
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
ITS facilitates the repair and maintenance of all leased HP and Apple computers.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
The ITS status dashboard provides a high-level overview of the performance of ITS services, includes scheduled maintenance events and outages.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce. Faculty election actions and instructions.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.
Requests for Scalelogic storage space and user access.
Mac and iPad support, software management, device provisioning, and ongoing maintenance
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Technology asset moves, including those required for construction projects
We support events ranging from lectures and meetings to award ceremonies and concerts.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.
ITS uses Remote Desktop to provide virtual access to software and lab environments.
Telephone, Voicemail, and Long Distance services.
The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.