My Recently Visited Services

OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


ITS uses Remote Desktop and Amazon AppStream to provide virtual access to software and lab environments.


Requests for manual adjustments to a student's degree evaluation.


Store your personal user files in OneDrive, part of Office 365. Sync files to your computer and easily share content with others.


To support Faculty and Staff who periodically require extra computers or other technology equipment in their work, ITS manages a number of checkout devices, mostly laptops and projectors. Other equipment is available to be used in classrooms and event spaces on request, as well.


Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates


Consultation and support for department-owned systems and services which require ITS involvement


Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.


From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,


Create and update reports, audit data for accuracy, and use data for accreditation.


Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.


IT service management (or ITSM) refers to the implementation, administration, request management, and delivery of IT services to meet the needs of the university.


If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


Wired and Wireless connectivity support


The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.


Banner contains the university's system of record for alumni, employee, financial, and student information.


ITS partners with the MIC team to manage the university's websites including: Cascade, T4, OneStThomas, Wordpress blogs, and the asset bank photo database.


Request a team to review and confirm a data stat, calculation, analysis, data fact, or report related to your area for internal or external use.


ITS is here to serve you with data analytics. This can include: solving a business problem, data exploration, statistical modeling, predictive modeling, or post-survey results exploration.


Request to merge contacts within Salesforce


A form used to cross list sections together that meeting at the same time and place with the same instructor but may be under multiple crns.


IDEA forms are designed to provide faculty with feedback about their courses.


Request new data fields, new integrations, DE&I data requests, or a Data Consultation.