My Recently Visited Services
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Request services related to Fiscal Operations Report for Application to Participate.
Consultation and support for department-owned systems and services which require ITS involvement
ITS uses Remote Desktop to provide virtual access to software and lab environments.
Request cancellation of financial aid for groups of more than 15 students.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
Tracking of university assets, management of asset warehouse, and reporting of asset information.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce. Faculty election actions and instructions.
This ticket is used address questions related to repeat questions.
Technology asset moves, including those required for construction projects
St. Thomas offers a range of tools in support of the measurement of learning, including Honorlock for exam proctoring and Scantron for paper test scoring.
A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. Badge and Microcredential Service team staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.
Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).
If you are looking for any of the following, this is the service you need:
-XST Accounts (Student Worker Account)
-IPC Accounts
-CWB Accounts
-XADM Accounts
-XTRA Accounts
Portfolium is a tool that allows you to showcase your work throughout your educational career at the University of St. Thomas.