My Recently Visited Services
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Lecture capture refers to creating video content by simultaneously recording one's screen, slides, or camera output and one's voice or audio narration.
Request information and training on our Data Cookbook, Salesforce Report Writing, or our Data Policies.
Submit news stories for Newsroom or Newsletter consideration. Publication of any submissions will be determined by the Newsroom staff.
Learn how technology can help you develop courses that achieve student learning outcomes.
Please note this service has moved.
The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Include student name, student ID number (or date of birth if ID unknown), proxy name, proxy email address.
Describe the issue the student or proxy is experiencing.
Store your personal user files in OneDrive, part of Office 365. Sync files to your computer and easily share content with others.
ITS is here to serve you with data analytics. This can include: solving a business problem, data exploration, statistical modeling, predictive modeling, or post-survey results exploration.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Form for requesting a change of permissions or details on an existing account
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
Telephone, Voicemail, and Long Distance services.
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
Request new data fields, new integrations, DE&I data requests, or a Data Consultation.
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Solutions to reduce to risk of server exposure to viruses and other malware.
Coordinating the release of both standard and out of band Windows server patching.