My Recently Visited Services
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Requests for Degree Works such as section based prerequisites, custom degree evaluations, updates to the evaluation codes, etc.
Form for requesting a change of permissions or details on an existing account
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
The Alumni Directory is a secure, online community for St. Thomas alumni to engage, in a directory and new sharing environment.
For accounts tied to a service, device, or application rather than a person. We also support the creation of shared mailboxes (but an individual account is still require for access). PLEASE NOTE: Requests for a single, shared login for a group of people to our systems violate our account policy and will need to go through a rigorous exception process to be considered.
Requesting updates and changes to the Appworx integration processes with Salesforce and Banner
Request to add a new school code (High School and College) to Banner and SalesForce or Request to update existing School Name.
To support Faculty and Staff who periodically require extra computers or other technology equipment in their work, ITS manages a number of checkout devices, mostly laptops and projectors. Other equipment is available to be used in classrooms and event spaces on request, as well.
Mac and iPad support, software management, device provisioning, and ongoing maintenance
This ticket is used address questions related to repeat questions.
Libraries and MIC partner together to manage Faculty Profiles. These live in Research Online and our External Websites (Cascade).
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
St. Thomas offers Zoom and Microsoft Teams that allow you to host virtual audio/video meetings.
ITS uses Remote Desktop to provide virtual access to software and lab environments.
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
We support events ranging from lectures and meetings to award ceremonies and concerts.
The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.
Consultation and support for department-owned systems and services which require ITS involvement
Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.
Request data points, lists, reports, or dashboards about St. Thomas and our community.