My Recently Visited Services
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Learn how technology can help you develop courses that achieve student learning outcomes.
Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.
Notice something fishy (or phishy) with an account or system? Start here.
Form for requesting a change of permissions or details on an existing account
For Single Sign On (SSO) requests, Azure application registration, questions about directory design and integration, and all things related to authentication.
Requests for manual adjustments to a student's degree evaluation.
BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.
Services providing technology and data support for the Enrollment Management division.
This form is primarily used by other tech teams at St. Thomas (ETA, SDR, CRM, etc.) to request modifications to Salesforce fields, ODSP, and TommieLake.
Managed through Salesforce with direct feeds to the St. Thomas website for Marketing purposes.
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
St. Thomas offers Zoom and Microsoft Teams that allow you to host virtual audio/video meetings.
Banner contains the university's system of record for alumni, employee, financial, and student information.
Request data points, lists, reports, or dashboards about St. Thomas and our community.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
The Alumni Directory is a secure, online community for St. Thomas alumni to engage, in a directory and new sharing environment.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.