My Recently Visited Services

If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


ITS uses Remote Desktop to provide virtual access to software and lab environments.


The much-awaited soft launch of “New Murphy Online” is finally here! Take advantage of this opportunity to explore and familiarize yourself with the update interface. We value your input, so feel free to share your feedback, requests or any issues you may encounter.


Requests for manual adjustments to a student's degree evaluation.


ITS purchases and manages all software and cloud services installed on (or accessed from) workstations owned or managed by the university. Departments take advantage of price breaks as a result of aggregate buying, and university-wide management of software and service licensing ensures that the university remains in compliance with copyright laws.


St. Thomas offers a range of tools in support of the measurement of learning, including Honorlock for exam proctoring and Scantron for paper test scoring.


Microsoft Office 365 provides several options for building forms, web applications, workflows, approvals, and automation.


Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.


Get started with Development and Cloud Tools at the University of St. Thomas. This is the Dev & Cloud Learning Hub for Students, Staff, and Faculty with Tools, Tips, and Resources to set up developer and cloud environments and start building.


Consultation and support for department-owned systems and services which require ITS involvement


Form for requesting a change of permissions or details on an existing account


Request a service that does not have a category.


ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.


Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates


Report a problem with a current ROAMESG or request addition of a new message.


Banner contains the university's system of record for alumni, employee, financial, and student information.


ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.


Please note this service has moved.

The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.


ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.


To support Faculty and Staff who periodically require extra computers or other technology equipment in their work, ITS manages a number of checkout devices, mostly laptops and projectors. Other equipment is available to be used in classrooms and event spaces on request, as well.


The Alumni Directory is a secure, online community for St. Thomas alumni to engage, in a directory and new sharing environment.


BoodleBox is a powerful, secure collaborative AI platform specifically designed for higher education. It provides faculty, students, and staff with access to multiple leading AI models through a single, user-friendly interface. The platform supports teaching, learning, and research across all disciplines while promoting responsible AI use and enhancing digital literacy.