My Recently Visited Services
Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).
Mac and iPad support, software management, device provisioning, and ongoing maintenance
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Report an issue with an Admin Level or Counselor Assignment.
From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,
Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.
A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. Badge and Microcredential Service team staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Lecture capture refers to creating video content by simultaneously recording one's screen, slides, or camera output and one's voice or audio narration.
Learn how technology can help you develop courses that achieve student learning outcomes.
Banner contains the university's system of record for alumni, employee, financial, and student information.
Request a new application or license for your St. Thomas computer.
Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.
Please note this service has moved.
The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.
Portfolium is a tool that allows you to showcase your work throughout your educational career at the University of St. Thomas.
The ITS status dashboard provides a high-level overview of the performance of ITS services, includes scheduled maintenance events and outages.
ITS uses Remote Desktop to provide virtual access to software and lab environments.
The Alumni Directory is a secure, online community for St. Thomas alumni to engage, in a directory and new sharing environment.
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
Report an issue with a current ROAHOLD or request addition of a new hold.