My Recently Visited Services

OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.


LastPass is our supported password manager. Students should go to LastPass directly for support. Faculty and staff can submit requests using this ticket.


Store your personal user files in OneDrive, part of Office 365. Sync files to your computer and easily share content with others.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.


Request access to the Salesforce Report Writers course to learn to make reports and dashboards and level up your access. More trainings to come!


IDEA forms are designed to provide faculty with feedback about their courses.


Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates


From here you can find information on reaching Canvas' 24/7 dedicated support, or fill out our form to receive assistance from our Canvas technicians when they are available,


A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. Badge and Microcredential Service team staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.


Request form for instructional method changes after registration exists on an existing course.


Send your communications to a large group of individuals through our mass email tools including: Marketing Cloud and Auto DGs.


Announcements, news, events, and other content advertised on digital signage poster displays across campus.


Telephone, Voicemail, and Long Distance services.


ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.


Request mass imports of data into Salesforce.


The OEC Multimedia Studio provides access to professional grade video production equipment and production assistance.


Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance


Microsoft Office 365 provides several options for building forms, web applications, workflows, approvals, and automation.


Report an issue with an Admin Level or Counselor Assignment.


Banner contains the university's system of record for alumni, employee, financial, and student information.


If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.

**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**


Notice something fishy (or phishy) with an account or system? Start here.


Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).