My Recently Visited Services
Submit news stories for Newsroom or Newsletter consideration. Publication of any submissions will be determined by the Newsroom staff.
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Microsoft Office 365 provides several options for building forms, web applications, workflows, approvals, and automation.
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
ITS partners with the MIC team to manage the university's websites including: Cascade, OneStThomas, Wordpress blogs, and the asset bank photo database.
Request access to Cognos or Salesforce reports and dashboards. Update recipients of emailed Cognos reports.
If you are unable to locate the Service in our catalog and you would like to open a general ticket with ITS, feel free to use this option. Please complete the form with all possible detail, and we'll work with you to get your request the correct Service.
**Please be aware that tickets submitted to the correct service directly will usually be processed faster then a "General" request due to the additional need for review and information collection necessary before escalation to the appropriate Service**
Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates
Virtual Reality experiences for individual or classroom use.
Requests for Degree Works such as section based prerequisites, custom degree evaluations, updates to the evaluation codes, etc.
Telephone, Voicemail, and Long Distance services.
For requests - typically from managers - related to employee departures. Requests can include guidance, data preservation, and other off-boarding account issues.
Support for The Arches Suite of homegrown instructional technology applications built and maintained by Instructional Technology, including course evaluation (TommiEval), syllabus management (SyllaVault), and faculty toolkit (Tommie Toolkit) integrations with Canvas LMS.
Services providing technology and data support for the Enrollment Management division.
For requests related to Microsoft Identity Manager - these requests are usually internal to ITS.
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.
ITS uses Remote Desktop to provide virtual access to software and lab environments.
The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.
Marketing, Insights, and Communications Department’s (MIC) Analytics Team ticketing service.
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
Create surveys and web-based forms to collect information, run reports, and capture insights. Ability to integrate with Salesforce. Faculty election actions and instructions.
Lecture capture refers to creating video content by simultaneously recording one's screen, slides, or camera output and one's voice or audio narration.