Communication and Collaboration

Services that facilitate university communication and collaboration needs. Includes web conferencing, email and collaboration services, media and audio/visual, social media, intranet, mass mailings, etc.

Services (12)

Appointment Scheduling (ScheduleOnce)

Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office.

Collaboration and File Sharing (Microsoft 365)

Our request service form will allow you to:
-Request assistance with SharePoint, Microsoft Teams, or OneDrive
-Troubleshoot or report a problem
-Request access to Office Add-Ins and related applications. Examples include apps from the Microsoft app store and third-party services like SlideTeam.Net.

Digital Signage

Announcements, news, events, and other content advertised on digital signage poster displays across campus.

Email, Distribution Groups, and Calendar

Microsoft Outlook in Office 365 is the university's official solution for email and calendaring. Submit a request here for:
-Request new Shared Mailboxes
-Request Spam Whitelisting
-Sending Email from External Services
-Troubleshooting (be sure to include mailbox affected and platform attempting to send from)
-DG membership updates

Forms and Workflow Development

Microsoft Office 365 provides several options for building forms, web applications, workflows, approvals, and automation.

Mass Email

Send your communications to a large group of individuals through our mass email tools including: Marketing Cloud, Lyris, and Auto DGs.

Multimedia Studio

The OEC Multimedia Studio provides access to professional grade video production equipment and production assistance.

Salesforce Marketing Cloud Automation Technical Configuration

Salesforce Marketing Cloud is an enterprise level communications systems that University of St. Thomas uses to manage and engage with our constituents to fulfill our educational mission and maintain relationships.

Service Dashboard and Incident Communication

The ITS status dashboard provides a high-level overview of the performance of ITS services, includes scheduled maintenance events and outages.

Text Messaging and Related Technologies

Text Messaging via the Salesforce or Marketing Cloud Platforms for enhanced communication efforts.

Voice Services (Telephones and Voicemail)

Telephone, Voicemail, and Long Distance services.

Web Conferencing

St. Thomas offers Zoom and Microsoft Teams that allow you to host virtual audio/video meetings.