Learning Management Systems (Canvas)

This service is available for faculty and staff.

Canvas is a cloud-based learning management system that allows St. Thomas instructors to deliver digital course content to students for online access (e.g., course readings, syllabi, assignments, videos, etc.), create learning activities and assessments, and enables students to track and submit assignments and view grades. Course sites are created automatically from the university's Banner system for all degree courses scheduled, and additional sites may be requested to support nondegree and community support needs. 

Canvas 24/7 Support

ITS partnered with Canvas to offer you 24/7 dedicated support for your course-related questions.

Tech Desk closed? No problem!

Get your questions answered fast by the experts who know the system best. Contact them directly from the Help tab in your Canvas dashboard where you will be able to:

  • Chat with Canvas experts
  • Call a Canvas expert
    • Students should call 877-704-2127
    • Faculty should call 833-668-1669 toll-free
  • Read Help Articles & Tutorials
  • Report a Canvas Problem Directly


Table of Contents

Getting Started

Access this service from the Apps and Tools menu in OneStThomas or by going to canvas.stthomas.edu.

Install the Canvas apps for easy access on the go and your mobile devices.

Apple iOS Devices Android Devices

Accessibility and Course Customization:

Credentials, User Roles and Permissions:

Course Preparation and Assessment:

Attendance and Engagement:    

Communication and Collaboration:    

Content Management and Recovery:    

Technical Support and Troubleshooting:    

Gradebook and Grading:    

Additional Canvas Tools and Integrations:    

Request Service

Our request service form will allow you to make requests or report a problem.

Click to Request Service

Related Articles (21)

This article goes through how to add a Librarian in the Librarian Role in Canvas.
Options for recovering content you my have inadvertently deleted in Canvas.
Rich Content Editor is the ribbon of tools at the top of the frame when you edit pages, discussions, assignments, etc. in Canvas.
Tips on interpreting the Validate Links in Content report in Canvas.
Learn the difference between Canvas, Microsoft Sway, Panopto, VoiceThread, FlipGrid, and Zoom.
This article discusses some of the ways students might encounter Flipgrid in their courses and provides recommendations and links to useful resources.


Service ID: 38988
Fri 9/20/19 2:14 PM
Tue 12/12/23 11:55 AM