Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.

Services (5)

Constituent Relationship Management (Salesforce)

Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).

Data Integration (Jitterbit)

Jitterbit is used at St. Thomas to intergrate Banner, Salesforce, and other third party software.

Enterprise Resource Planning (Banner)

Banner contains the university's system of record for alumni, employee, financial, and student information.