Tech Help for Students

You can click HERE to fill out a form requesting help (also known as a ticket) and our techs will reach out to you to assist

 

 

 

Get help from Tech Desk!

Here to help students at 651-962-6230

Additional info on hours, contact options etc. is available HERE

 

Find Self Help or Learn more about our services below

Quick Access Links

Top Viewed Articles (FAQ)

Articles most commonly visited

New to UST Articles

Helpful Articles for New, Returning, or Transfer Students

Tommie Tech Canvas Course Refresher

Revisit the course itself, or browse collection of articles highlighting info from the course

Accounts

Articles relating to accounts and access, Passwords and MFA

Murphy Online

Troubleshooting articles and more for the many functions that live inside Murphy

Canvas and Learning Tech 

Canvas learning platform articles as well as articles for getting started and help with many learning tools

Computer and Browser Basics

Articles on computer best practices and using and troubleshooting browser/website problems

Web Conferencing (Zoom and Teams)

Getting started and help articles for using Zoom or Teams to meet and collaborate

Communication (email, calendar and Teams)  

Microsoft Outlook is the university's official solution for email and calendaring. All active students get a mailbox and calendar.

Office Apps

Office 365 services include: Email, OneDrive, SharePoint, Microsoft Teams, OneNote, Word, Excel, PowerPoint, Planner, Delve, Flow, and more.

Printing

Articles outlining printing credit, how to print from University computers, personal computers, and FAQs.

Wifi and Internet

How to connect to the UST wifi, what devices are allowed, troubleshooting for issues, and FAQs.

VPN and Remote Access

Articles on how to connect to the University's VPN Global Protect, accessing remote resources, and troubleshooting.

Resident Students

Helpful tech articles for our students living on campus.

Digital Accessibility

Ways to ensure that all St. Thomas people have digitally accessible use of digital content, technology applications, and electronic information communications (EIT).

Digital Security

Coming Soon

Knowledge Resources

Opportunities for self-education through badging and micro credentials or Lynda.com

Software Troubleshooting and Resources

Some softwares are available on campus or personal computers, others that are only available to students of certain courses.

Miscellaneous (but maybe helpful)

Variety of articles that might be helpful.

Student Employees

Articles on tech info that may be helpful for those serving the St. Thomas community as student employees.

Student Clubs

Articles on tech info that might be useful to students leading or participating in student clubs.

Departing Students and Alumni

Leaving St. Thomas? Articles here might help you prepare to move on, or may be useful for our alumni.
 

Top Viewed Articles (FAQ)

Links to Articles most commonly visited and answers to FAQs

TBD

 

TBD

 
Home
 

New to UST Articles

Links to Helpful Articles for New, Returning, or Transfer Students

 
 
 
 
Home
 
 
 
 

Canvas and Learning Tech

Canvas learning platform articles as well as articles for getting started and help with many learning tools.

Home
 
 
 

Communication (email, calendar, and Teams)

Microsoft Outlook is the university's official solution for email and calendaring. All active students get a mailbox and calendar.

 

Office Apps

Office 365 services include: Email, OneDrive, SharePoint, Microsoft Teams, OneNote, Word, Excel, PowerPoint, Planner, Delve, Flow, and more.

 
 
 
 

Software Troubleshooting and Resources

Some softwares are available on campus or personal computers, others that are only available to students of certain courses.

 
 
 
 

Digital Security Basics

Some Articles Designed to Help with Navigating the Digital World Safely

Coming Soon

 

Coming Soon

 

Coming Soon

Home
 
 
 

Student Clubs

Articles on tech info that might be useful to students leading or participating in student clubs.

Email, Distribution Groups, and Calendar

Request creation of, or access to student club email.

 

Email: Accessing and Managing Secondary Mailboxes

How to open a club email (after access is granted)

 
Home
 

Departing Students and Alumni

Leaving St. Thomas? Articles here might help you prepare to move on, or may be useful for our alumni.

 
 
 
 
Home
 
Top Viewed Articles (FAQ)
New to UST
Tommie Tech Canvas Refresher
Accounts, Password, MFA
Murphy Online
Canvas and Learning Tech
Computer and Browser Basics
Web Conferencing (Zoom and Teams)
Communication (email, calendar and Teams)
Office Apps
Printing
Wifi and Internet
VPN and Remote Access
Resident Students
Digital Accessibility
Digital Security
Knowledge Resources
Software Troubleshooting and Resources
Miscellaneous (but maybe helpful)
Student Employee
Student Clubs
Departing Students and Alumni
 

 University of St. Thomas Tech Desk