Services A-Z (149)
Student Data and Registrar / Academic Support
Request related to academic standing.
Teaching and Learning
Assistive technologies can help make resources more available to individuals on campus.
Information Security, Accounts, and Access / Identity and Access Management
New accounts for people that are not faculty, staff, or students but still require St. Thomas systems access.
Information Security, Accounts, and Access / Identity and Access Management
New accounts for faculty and staff privileged access, and student worker accounts (XST).
Information Security, Accounts, and Access / Identity and Access Management
Information Security, Accounts, and Access / Identity and Access Management
Information Security, Accounts, and Access / Identity and Access Management
Teaching and Learning / Assessment Systems and Learning Analytics
Tk20 is an assessment, accountability and management system to help colleges and universities meet requirements for accreditation.
Information Security, Accounts, and Access / Identity and Access Management
Need description here.
Student Data and Registrar / Financial Aid Support
Report an issue with an Admin Level or Counselor Assignment.
Student Data and Registrar / Financial Aid Support
Processes and information needed to setup new Aid Year.
Administrative and Business / Alumni and Advancement
The Alumni Directory is a secure, online community for St. Thomas alumni to engage, in a directory and new sharing environment.
Desktop and Mobile Computing
ITS uses Amazon AppStream to provide virtual access to software and lab environments.
Desktop and Mobile Computing
Mac and iPad support, software management, device provisioning, and ongoing maintenance
Communication and Collaboration
Utilization of the ScheduleOnce platform that integrates with Salesforce and Microsoft Office.
Student Data and Registrar / Financial Aid Support
Teaching and Learning / Instructional Technology
Teaching and Learning / Polling and Surveys
Poll Everywhere allows students to respond to class polls via text messages and a web interface.
Teaching and Learning / AV and Classroom Technology
ITS provides training, support, and additional services to ensure that classrooms, meeting rooms, and large event spaces are suitably equipped for a positive educational experience.
Teaching and Learning / Training and Outreach
A digital badge and microcredential are electronic, visual indicators that show knowledge, skills, and competencies that a student, staff or faculty have gained from the training or learning experiences. ITS staff consult with interested stakeholders to assist in their development of badges that adhere to quality practices and interface with our external badging platforms to provide verifiable credentials. We also can help you find existing badging options at St. Thomas.
Student Data and Registrar / Financial Aid Support
Student Data and Registrar / Academic Support
Request to mass add or drop students to a course.
Student Data and Registrar / Academic Support
Request to mass print transcripts.
Student Data and Registrar / Financial Aid Support
Request cancellation of financial aid for groups of more than 15 students.
IT Professional Services
The Business Relationship Management team serves as a strategic partner between ITS and the academic and administrative departments at the University. The goal is to build a partnership in which we work together to understand strategic business objectives and identify innovative technology solutions that align across the University.
Administrative and Business / Facilities Management
The Campus Scheduling Services team facilitates the scheduling of St. Thomas’ location resources for academic courses and internal meetings and events. Campus Scheduling Services is an Administrative Department thus available and processing requests Monday - Friday 7:00 am - 4:00pm.
Desktop and Mobile Computing
To support Faculty and Staff who periodically require extra computers or other technology equipment in their work, ITS manages a number of checkout devices, mostly laptops and projectors. Other equipment is available to be used in classrooms and event spaces on request, as well.
Communication and Collaboration
Microsoft Office 365, SharePoint, Teams, and other related offerings.
Student Data and Registrar / Academic Support
Request adjustments to the student degree evaluations.
Student Data and Registrar / Admissions Support
Request issues related to the Common App.
Desktop and Mobile Computing
Includes configuration, monitoring, and reporting.
Administrative and Business / Business Capability and Process Automation
Salesforce is the University of St. Thomas's system of engagement for students (prospective, current, and alumni).
Administrative and Business / Faculty Information Systems
IDEA forms are designed to provide faculty with feedback about their courses.
Student Data and Registrar / Academic Support
Student Data and Registrar / Academic Support
A form used to cross list sections together that meeting at the same time and place with the same instructor but may be under multiple crns.
Administrative and Business / Student Information Systems
The Salesforce platform is supporting current student engagements for Undergraduate and Graduate Students.
Data, Analytics, and Reporting
ITS can provide data, integrate it with databases, and help you understand how to utilize data to achieve your goals.
Data, Analytics, and Reporting
ITS manages access and the administration of data at St. Thomas.
Data, Analytics, and Reporting
ITS is here to serve you with data analytics. This can include: solving a business problem, data exploration, statistical modeling, predictive modeling, or post-survey results exploration.
Administrative and Business / Business Capability and Process Automation
Jitterbit is used at St. Thomas to intergrate Banner, Salesforce, and other third party software.
Administrative and Business / Student Information Systems
Degree Works™ is a comprehensive academic advising, program planning, transfer articulation, and degree audit (evaluation) solution that helps students stay on track to graduate. Degree Works is a product of Ellucian.
Student Data and Registrar / Academic Support
Describe the issue you are experiencing in Degree Works (e.g. programming update, course appears in catalog but not in evaluation, individualized major/minor update, formatting issue, etc.). If possible, please include student example.
IT Professional Services
Consultation and support for department-owned systems and services which require ITS involvement
Desktop and Mobile Computing
Automatically back up your St. Thomas Mac or PC user files using Code42.
Communication and Collaboration
Announcements, news, events, and other content advertised on digital displays across campus
Student Data and Registrar / Academic Support
Request related to diploma requests or templates.
Student Data and Registrar / Financial Aid Support
Request to start or stop disbursements.
Administrative and Business / Business Capability and Process Automation
Student Data and Registrar / Financial Aid Support
Request freezing enrollment on ROAENRL as part of 10th day term process or adjustment of aid due to frozen enrollment.
Communication and Collaboration
A mailbox is provided in Office 365 to all qualified students, faculty, and staff members upon creation of their St. Thomas account.
Administrative and Business / Student Information Systems
The Salesforce Platform supports the admission application for Undergraduate and Graduate programs.
Administrative and Business / Student Information Systems
The Salesforce platform is supporting the intake, management and yield process of prospective students at the Graduate and Undergraduate levels.
Administrative and Business / Business Capability and Process Automation
Banner contains the university's system of record for alumni, employee, financial, and student information.
Teaching and Learning / Instructional Technology
Portfolium is a tool that allows you to showcase your work throughout your educational career at the University of St. Thomas.
Administrative and Business / Event Management and Support
Managed through Salesforce with direct feeds to the St. Thomas website for Marketing purposes.
IT Professional Services
We support events ranging from lectures and meetings to award ceremonies and concerts.
Teaching and Learning / Testing and Academic Integrity
Student Data and Registrar / Financial Aid Support
Report an issue or request additional features related to Exit Counseling.
Teaching and Learning / Training and Outreach
Training on an array of instructional technologies and techniques are typically scheduled each month, and is also available by request to academic departments.
Student Data and Registrar / Financial Aid Support
Report an issue with the importing of FAFSA information.
Student Data and Registrar / Financial Aid Support
Request NSLDS/COD/FAA access for Financial Aid Staff.
Student Data and Registrar / Financial Aid Support
Request services related to Fiscal Operations Report for Application to Participate.
Information Security, Accounts, and Access / Identity and Access Management
Communication and Collaboration
Microsoft Office 365 provides several options for building forms, web applications, workflows, approvals, and automation.
Help and Support
Need to submit a request but don't know where to start? Feel free to use this option.
Research
Writing assistance for technology grants.
Student Data and Registrar / Financial Aid Support
Report an issue or request additional features relating to awarding or disbursements of grants.
Budgets, Acquisitions, and Inventory
ITS Purchase acquires computing devices and peripheral equipment on request. These include unique computers, mobile phones, tablets, headsets, external hard drives, etc. These are provided with department approval and funding.
Budgets, Acquisitions, and Inventory
Technology asset moves, including those required for construction projects
Student Data and Registrar / Financial Aid Support
Report an issue with a current ROAHOLD or request addition of a new hold.
Student Data and Registrar / Academic Support
Teaching and Learning / Instructional Technology
Includes all the cool collaborative tools that our STELAR team recommends for your instructional collaboration needs!
Teaching and Learning / Instructional Design Services
Learn how technology can help you develop courses that achieve student learning outcomes.
Teaching and Learning / Instructional Media
The STELAR center can provide guidance and tools for media production to enable instructors to develop audio and video presentations.
Teaching and Learning / Instructional Technology
Do you have a technology-related idea that would help your teaching? Have you heard about something interesting and are wondering if we can get it for your course here? We’d love to talk about it with you!
Budgets, Acquisitions, and Inventory
Tracking of university assets, management of asset warehouse, and reporting of asset information.
IT Professional Services
IT service management (or ITSM) refers to the implementation, administration, request management, and delivery of IT services to meet the needs of the university.
Websites and Apps
Landing Pages are stand-alone campaign webpages that usually connect with data from/to Salesforce.
Information Security, Accounts, and Access / Identity and Access Management
Teaching and Learning / Instructional Technology
Canvas allows instructors to provide course materials and create collaboration spaces for students in an easy-to-use online format.
Teaching and Learning / Instructional Media
Lecture capture refers to creating video content by simultaneously recording one's screen, slides, or camera output and one's voice or audio narration.
Student Data and Registrar / Academic Support
A request to link sections together (such as a lecture and a lab).
Student Data and Registrar / Financial Aid Support
Report an issue with origination or disbursement of loans.
Communication and Collaboration
Send your communications to a large group of individuals through our mass email tools including: Marketing Cloud, Lyris, and Auto DGs.
Student Data and Registrar / Financial Aid Support
Report a problem with a current ROAMESG or request addition of a new message.
Information Security, Accounts, and Access / Identity and Access Management
Student Data and Registrar / Academic Support
Request a service that does not have a category.
Student Data and Registrar / Financial Aid Support
Request a service that does not have a category.
Communication and Collaboration
The OEC Multimedia Studio provides access to professional grade video production equipment and production assistance.
Network and Infrastructure
Wired and Wireless connectivity support
Network and Infrastructure
Student Data and Registrar / Admissions Support
Request to add a new school code (High School and College) to Banner and SalesForce or Request to update existing School Name.
Websites and Apps
Spread your department's news and events with the rest of the university community.
Help and Support
New employee training overview of Technology Systems and Services available at St. Thomas
Websites and Apps
OneStThomas is the university's intranet (authentication-secured) platform which provides a place to start your digital day at St. Thomas.
Teaching and Learning / Instructional Media
VoiceThread is a robust discussion tool that gives students and faculty the ability to have asynchronous conversations using their voice, video, images, text and more. VoiceThread makes a great tool for class introductions, narrated slides, group dialogue and student presentations.
Teaching and Learning / Instructional Design Services
STELAR can work with degree programs and academic departments to convert programs, certificates and courses into online formats in support of new enrollment
Teaching and Learning / Training and Outreach
Co-create and implement online (digital) student learning supports such as orientations sites, student-focused technology resources, and success tools. Advocate for a connected, equitable, student digital experience. Work in partnership with stakeholders to develop and manage academic support success systems that incorporate digital tools and practices.
Student Data and Registrar / Financial Aid Support
Processes and information needed to setup packaging.
Student Data and Registrar / Academic Support
Request form for part of term requests in order to build sections outside of the standard catalog terms and refund rules.
Administrative and Business / Alumni and Advancement
The Salesforce platform is supporting Alumni and Constituent engagements for the St. Thomas.
Desktop and Mobile Computing
Store your personal user files in OneDrive, part of Office 365. Sync files to your computer and easily share content with others.
Teaching and Learning / Testing and Academic Integrity
Information Security, Accounts, and Access / Governance, Risk, & Compliance
IT Professional Services
Services aimed at prioritizing the highest value ITS projects, managing our project portfolio and successfully delivering project value.
Desktop and Mobile Computing
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as print quota systems.
Teaching and Learning / Training and Outreach
Bridge (referred to as the Professional Development Portal) is a cloud-based learning management system that allows all faculty and staff to offer, discover and participate in digital training courses and professional development sessions.
Student Data and Registrar / Academic Support
Include student name, student ID number (or date of birth if ID unknown), proxy name, proxy email address.
Describe the issue the student or proxy is experiencing.
Student Data and Registrar / Financial Aid Support
Request services related to R2T4 NSC process.
Student Data and Registrar / Academic Support
Request a registration override for a student that might be experiencing an error when registering like not meeting prerequisites.
Student Data and Registrar / Academic Support
This ticket is used address questions related to repeat questions.
Information Security, Accounts, and Access / Security Operations
Notice something fishy (or phishy) with an account or system? Start here.
Data, Analytics, and Reporting
Create and update reports, audit data for accuracy, and use data for accreditation.
Student Data and Registrar / Financial Aid Support
Report a problem with a current RRAAREQ requirement or request addition a new requirement.
Research
Access to High-Performance Computing resources, HPC build consultation, help with algorithm development and implementation.
Student Data and Registrar / Admissions Support
Request mass updates of Salesforce records.
Student Data and Registrar / Admissions Support
Request mass imports of data into Salesforce.
Student Data and Registrar / Admissions Support
Request to merge contacts within Salesforce
Student Data and Registrar / Financial Aid Support
Request Graduate or Undergraduate Satisfactory Academic Progress be run after End of Term process has completed.
Administrative and Business / Student Information Systems
The Salesforce Platform supports all types of form applications that are relevant to Scholarships offered at St. Thomas.
Student Data and Registrar / Financial Aid Support
Request to update scholarship applications status in SalesForce.
Information Security, Accounts, and Access / Security Operations
Need to send sensitive data but aren't sure how to do it securely? LiquidFiles is here to help!
Information Security, Accounts, and Access / Governance, Risk, & Compliance
Information Security, Accounts, and Access / Security Operations
Security Operations Controls includes the support and management of security controls for a variety of enterprise platforms and technologies. The controls may include both proactive controls that help prevent security events, and reactive controls that help detect and limit their impact.
Network and Infrastructure
Microsoft Windows Servers, Red Hat Linux Servers, SQL and Oracle databases.
Information Security, Accounts, and Access / Security Operations
Solutions to reduce to risk of server exposure to viruses and other malware.
Budgets, Acquisitions, and Inventory
Request a new application or license for your St. Thomas computer.
Websites and Apps
Designed by Tommies for Tommies.
Communication and Collaboration
The ITS status dashboard provides a high-level overview of the performance of ITS services, includes scheduled maintenance events and outages.
Teaching and Learning / Polling and Surveys
Create surveys and web-based forms to collect information, run reports, and capture insights.
Budgets, Acquisitions, and Inventory
ITS purchases and manages all software and cloud services installed on (or accessed from) workstations owned or managed by the university. Departments take advantage of price breaks as a result of aggregate buying, and university-wide management of software and service licensing ensures that the university remains in compliance with copyright laws.
Teaching and Learning / Testing and Academic Integrity
Scantron branded Test Scoring and Optical Mark Read (OMR) scanners that score “bubble” answer forms to assist instructors in quickly grading exams.
Communication and Collaboration
Text Messaging via the Salesforce or Marketing Cloud Platforms for enhanced communication efforts.
Student Data and Registrar / Academic Support
Request form to build time tickets for students to register in Murphy Online.
Student Data and Registrar / Academic Support
Requests to processes transfer credits
Network and Infrastructure
Cable TV and live streaming services through XFINITY On Demand are available for departments, campus common areas, and residence hall rooms.
Student Data and Registrar / Academic Support
Research
Virtual Reality exhibition and authoring.
Teaching and Learning / Instructional Technology
Virtual Reality experiences for individual or classroom use.
Network and Infrastructure
Telephone, Voicemail, and Long Distance services.
Student Data and Registrar / Academic Support
Requests for manual adjustments to a student's degree evaluation.
Websites and Apps
ITS develops and manages many web applications that provide various features, enhance and are used by the university website and often use enterprise data. They include ClassFinder, the St. Thomas directory, My Actions, interactive campus maps, the campus shuttle tracker and others.
Communication and Collaboration
St. Thomas offers Zoom and Microsoft Teams that allow you to host virtual audio/video meetings.
Websites and Apps
ITS offers two options for creating user-friendly URLs that are short, branded, and redirect to another website.
Websites and Apps
ITS partners with the MIC team to manage the university's websites including: Cascade, T4, OneStThomas, Wordpress blogs, and the asset bank photo database.
Desktop and Mobile Computing
Microsoft Windows operating system and software support, device provisioning, and ongoing maintenance
Information Security, Accounts, and Access / Security Operations
Coordinating the release of both standard and out of band Windows server patching.
Student Data and Registrar / Financial Aid Support
Administrative and Business / Business Capability and Process Automation